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Destination Kia - Service Center

Albany, NY

4.5
2,725 Reviews

2,725 Reviews of Destination Kia - Service Center

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November 11, 2020

Missed expected completion date but service was good. Dropped it off Thursday morning and was told it would be done by end of day but it wasn't done until Monday More

by ADUNCAN1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Nov 13, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent service visit. It was a pleasure to assist you with your vehicle and we wish you all the best. Take care!

November 11, 2020

Did a great job on identifying and repairing issues , just seem like 5 days was a lot ...of course it is 2020 Thanks for your expertise! More

by bubs413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Nov 13, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent service visit. It was a pleasure to assist you and we wish you all the best. Take care!

November 10, 2020

Dustin was friendly and personable! I arrived early and he was able to get my vehicle inspected quickly. The whole transaction was less than 20 minutes. More

by cooktillidrop0319
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin
Nov 11, 2020 -

Destination Kia responded

Thank you for the kind review! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance in the future. Take care!

November 10, 2020

Always super friendly and not pushy but also informative. The staff is polite and the facilities are clean and airy. I always like coming here to get my services done. More

by KMS0387
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Nov 11, 2020 -

Destination Kia responded

Thank you for the kind review! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance in the future. Take care!

November 09, 2020

Lynn was really great at communicating what I needed to have done and explained it well. They offered a nice place to sit and enjoy a clean environment. I would recommend them to any of my family or frie More

by Consewsgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn
Nov 10, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent visit! It was a pleasure to assist you with your vehicle's needs and we wish you all the best behind the wheel. Take care!

November 09, 2020

All my interactions with staff were a positive experience. They were polite, efficient and thorough in all aspects of service and Rich who provided my transportation to and from the dealership wa More

by NHASSO7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
Nov 10, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent visit! It was a pleasure to assist you with your vehicle's needs and we wish you all the best behind the wheel. Take care!

November 09, 2020

I feel that I was ripped off with what I was charger for labor and will NOT be having anything more to do with Destination Kia. More

by AIRBORNE3250
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2020

I am very satisfied with the very efficient and friendly service that I received at Destination Kia. Marshall kept me updated with the progress of my car. More

by lewisan57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Nov 10, 2020 -

Destination Kia responded

Lewis, thank you for the kind review about your service visit! It was a pleasure to work with you and we wish you all the best. Please contact our team if we can be of further assistance in the future. Take care!

November 08, 2020

The service was exactly what my car needed. I felt safe waiting and was alerted on my car's progress. I am always impressed by the KIA staff good manners. More

by santoreann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent service visit! It was a pleasure to assist you with your vehicle's needs and we wish you all the best behind the wheel. Take care!

November 07, 2020

Always good service ... didn’t like the price but it was all necessary work that needed to be done..very trustworthy staffing at this dealership More

by NANCIBEDNAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Destination Kia responded

Thank you for the kind review, Nanci! We appreciate the kind feedback!

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