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Destination Kia - Service Center

Albany, NY

4.5
2,725 Reviews

2,725 Reviews of Destination Kia - Service Center

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November 06, 2020

My visit was great. Employees were friendly, kind and respectful. If servicing a vehicle can be enjoyable, this is it. The text updates and videos were very helpful. More

by DEBLEFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Nov 09, 2020 -

Destination Kia responded

Deb, thank you for the kind review about your recent service visit! It was a pleasure to assist you with your vehicle needs and we wish you all the best. Take care!

November 05, 2020

We brought the car in for an oil change and tire rotation everybody was friendly thoughtful we sat for about an hour and the car was returned washed cleaned and ready to go pleasant experience More

by Mark Barrett Sr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Nov 06, 2020 -

Destination Kia responded

Mark, thank you for the kind review! It was a pleasure to work with you and we wish you all the best in your vehicle. Please reach out if we can be of further assistance. Take care!

November 05, 2020

This is probably the best service I have ever received from a Dealer repair shop . Can't thank Rich enough for the knowledge and service he provided. He truly understood my issue and went out his way t More

by thedannyg32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
Nov 06, 2020 -

Destination Kia responded

Dan, thank you for taking the time to leave us a review about your recent experience with our team! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance in the future. Take care!

November 05, 2020

I have been a Kia owner for about 4 1/2 years and am always appreciative of how kind, courteous and accommodating the service reps are to long-time customers More

by Turq Blue Lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Nicholas Gravelle
Nov 06, 2020 -

Destination Kia responded

Thank you for the kind review! It was a pleasure to work with you and we wish you all the best in your vehicle. Please reach out if we can be of further assistance. Take care!

November 05, 2020

Marshall took great care of me, the people that do transportation were very helpful and friendly. Marshall kept my husband up to date on my cars progress. Would recommend the service department to fri More

by MRGALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Destination Kia responded

Thank you for the kind review! It was a pleasure to work with you and we wish you all the best in your vehicle. Please reach out if we can be of further assistance. Take care!

November 05, 2020

Love the cleanness of your location, the professional, kindness of your staff. My vehicle was returned very clean and I was escorted to my vehicle, much appreciated. More

by jacquelineadanzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy gravelle, Lynn perry, Rich Petri
Nov 05, 2020 -

Destination Kia responded

Jacqueline, thank you for taking the time to leave us a review about your recent visit! It was a pleasure to work with you and your vehicle. We wish you all the best, take care!

November 05, 2020

Destination Kia is without a doubt one of the best car dealer I ever dealt with their customer service is outstanding and they the extra mile for their customers. I want to mention Marshall as a excellent More

by JLBOBET528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Destination Kia responded

Thank you for the kind review! It was a pleasure to work with you and we wish you all the best in your vehicle. Please reach out if we can be of further assistance. Take care!

November 05, 2020

I am very happy with destination Kia. Every time I have ever gone in for sales or service I have always been treated respectfully and professionally. I find the employees to be warm and welcoming, as well More

by Cody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Nov 05, 2020 -

Destination Kia responded

Cody, thank you for taking the time to leave us a review about your recent visit! It was a pleasure to assist you with all of your vehicle needs and we wish you all the best behind the wheel. Please reach out to our team if we can be of further assistance. Take care!

November 04, 2020

The service guys were helpful, friendly, explained everything very well, kept me informed with a text message provided a hospitality space that was clean and sanitized, and got the work done quickly. More

by lbogucki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent visit with our service team! It was a pleasure to assist you with all of your vehicle needs and we wish you all the best behind the wheel. Please reach out to our team if we can be of further assistance. Take care!

November 04, 2020

Dealership is nice and clean. They’re adhering nicely to COVID restrictions. I was thoroughly impressed with the video confirmation of service. However I was unimpressed with the difference in pricing when More

by ashley.a.bartlett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
Nov 05, 2020 -

Destination Kia responded

Ashley, thank you for taking the time to leave us a review about your recent experience with your service experience! We are happy to assist you with all of your vehicle needs and we encourage you to reach out to our team if you are in need of further assistance. Take care!

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