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Destination Kia - Service Center

Albany, NY

4.5
2,725 Reviews

2,725 Reviews of Destination Kia - Service Center

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November 04, 2020

I was pleasedl with how attentive the staff was. Scheduling my appointement online was very easy with no problems. Also I felt safe with the proper protocols in place for our safety with covid. More

by dbartholomew1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent visit with our service team! It was a pleasure to assist you with all of your vehicle needs and we wish you all the best behind the wheel. Please reach out to our team if we can be of further assistance. Take care!

November 04, 2020

The main issue I have with this dealership is when I go for an oil change I always end up waiting a long time. Almost as if they are deliberately working on every ones car with and leave my car last. Beca More

by DNLHONORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Nov 04, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent service experience. We strive to go above and beyond for all of our customers and we apologize for the extended wait times during this time.

November 04, 2020

Service department is efficient and friendly as well as professional. I appreciate their updates and explanations of findings. Hours of operation are sufficient for scheduling. More

by RENRAWJ5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent service experience! It was a pleasure to serve you and we look forward to working with you again in the future. Take care!

November 04, 2020

Every time i service my vehicle has been a great experience. The salesman that handled my purchase Matt Parker ,always stops to say hi and how am I doing. My favorite service advisor Marshall is the More

by randyruiz775569
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent visit with our team! It was a pleasure to assist you with all of your vehicle needs and we wish you all the best behind the wheel. Please reach out to our team if we can be of further assistance. Take care!

November 03, 2020

Great service. The dealership had wifi and cubbies available so I could work while they fixed my car which made it very convenient for me! More

by Slcmph@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

Destination Kia responded

Thank you for the kind review and feedback about your recent visit to our dealership! We strive to go above and beyond for all of our customers and we're thrilled to hear that you were able to work while servicing your vehicle. Please reach out if we can be of further assistance in the future. Take care!

Jul 30, 2022 -

Slcmph@gmail.com responded

Mike was great. He kept me informed about the status of the services being completed on my car and took the time to explain what was needed.

November 03, 2020

Great dealership to work with. Very professional, great communication. Every person there is very pleasant even when calling multiple times a day asking for an update on the car More

by CLABADIA12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Nov 04, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent visit to our dealership. It was a pleasure to assist you with your vehicle needs and we wish you all the best behind the wheel. Please reach out to our team if we can be of further assistance. Take care!

November 03, 2020

A very pleasant experience at Destination Kia as always. Lynn Perry went over and above to provide excellent customer service which was most appreciated. Thank you. More

by barbaralmnadeau
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lynn Perry
Nov 03, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent experience! It was a pleasure to work with you and we wish you all the best in your vehicle. Please reach out to our team if we can be of further assistance to you or your vehicle. Take care!

November 02, 2020

Extremely efficient, professional and courteous. Worked hard to minimize the inconvenience of being without a car while it was being serviced. Had parts delivered the next day. More

by sviana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
Nov 03, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent experience! It was a pleasure to work with you and we wish you all the best in your vehicle. Please reach out to our team if we can be of further assistance to you or your vehicle. Take care!

November 02, 2020

Very good service. Very friendly staff. I felt very safe in the waiting area. Everybody wore a mask and practiced social disting. Very clean and well kept. More

by fujibike321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Nov 03, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent experience! It was a pleasure to work with you and we wish you all the best in your vehicle. Please reach out to our team if we can be of further assistance to you or your vehicle. Take care!

November 01, 2020

Friendly and knowledgeable staff. No pressure to up sell unneeded service to your vehicle. Showroom is spacious and service area is spaced out so to keep 6 feet distance. More

by Jes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin rose
Nov 03, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent experience! It was a pleasure to work with you and we wish you all the best in your vehicle. Please reach out to our team if we can be of further assistance to you or your vehicle. Take care!

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