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Destination Kia - Service Center

Albany, NY

4.5
2,725 Reviews

2,725 Reviews of Destination Kia - Service Center

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July 21, 2022

I was not happy that my five year old 55,000 mile Sportage needed a new AC compressor. Not happy at all. However I dealt with a man by the name of Rich I did not get his last name very present very p More

by vkirchner22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
July 21, 2022

Purchased 5days and door handle came off while on vacation. Could not be fixed right away which I understood but totally unimpressed with the lack of empathy from both dealerships employees who could More

by JOHNROSEVAN
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Did not give name
July 21, 2022

Everything was done I a timely fashion. Thank you for the great service you do. More

by MKRAMM22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 20, 2022

Great customer service, friendly atmosphere and timely service. I have been a customer since 2015. More

by ccnc36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
July 20, 2022

The Service Advisor, Mr. Michael Hunter, was personable and professional in ensuring that my service needs were completed expeditiously. He promptly informed me when my vehi More

by lesjimny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hunter, Service Advisor
July 20, 2022

Clean waiting area. Friendly staff, work completed on time. Will definitely recommend others in the future. More

by jacquelineadanzy11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 19, 2022

Always quick and efficient service. Service advisors are polite, friendly and thorough. Facility is clean and hospitable. More

by Bob12140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 18, 2022

I like Destination Kia and my service advisor, Bri. It's just that this issue has gone on for months and I still have one more visit to get the part installed. The service folks have been great trying More

by MICHELEACOLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bree in Service
July 18, 2022

Completed the warranty work on my car much faster than I was originally expecting. Everything is working fine and they did exactly what they said they would do. More

by simonmuil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 17, 2022

The worst service ever your service department has no idea of what they are doing More

by bradcicc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
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