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Destination Kia - Service Center

Albany, NY

4.5
2,725 Reviews

2,725 Reviews of Destination Kia - Service Center

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September 09, 2020

I was charged for brakes an rotors even after I was told everything was fine when it wasn’t the 1st time I went there More

by LISAPICARD1962
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2020

Was a very nice experience. The environment felt safe as they made efforts to follow all the safety guidelines. They also provided ice cold water for the customers. My service was free and cost was not app More

by KJGRUC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Destination Kia responded

Thank you for the kind review! It was a pleasure to assist you and we wish you all the best. Take care!

September 08, 2020

Every one is always nice and friendly to me...great people..never wait too long for service work being done..and it always is a nice clean place. More

by GARYJOE2590
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Morgan....Service Dept.
Sep 11, 2020 -

Destination Kia responded

Thank you for the kind review! It was a pleasure to assist you and we wish you all the best. Take care!

September 07, 2020

Car was taken in on time and was delivered back to me on time, Clean comfortable waiting room, good experience at dealership. Will go again. More

by saturn8f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Sep 11, 2020 -

Destination Kia responded

Thank you for the kind review! It was a pleasure to assist you and we wish you all the best. Take care!

September 07, 2020

The staff had always been very helpful with servicing my car. The process is is always done within the time frame I am given when I’m there. More

by SINKORA5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Sep 11, 2020 -

Destination Kia responded

Thank you for the kind review! It was a pleasure to assist you and we wish you all the best. Take care!

September 07, 2020

Marshall is a friendly, polite and sweet asset to Destination Kia. I am hoping to be able to request him in the future. Don’t lose him! More

by ginamk2k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Sep 11, 2020 -

Destination Kia responded

Thank you for the kind review! It was a pleasure to assist you and we wish you all the best. Take care!

September 05, 2020

The department was very nice and extremely well knowledged about what needed to be done to my car. Courteous and friendly and was very cool in explaining what actions had to be done. More

by HUBERTSJ728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Sep 11, 2020 -

Destination Kia responded

Thank you for the kind review! It was a pleasure to assist you and we wish you all the best. Take care!

September 04, 2020

Excellent service experience. Marshall Blakeslee greeted me by name at the service drop-off and reviewed the services I had requested. Marshall kept me informed of the progress during the visit and escorte More

by Bob B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Destination Kia responded

Thank you for the kind review! It was a pleasure to assist you and we wish you all the best. Take care!

September 04, 2020

My service was prompt and efficient and Marshall was a great and courteous rep. I have been coming here ever since the guys at Lucille tried to rip me off More

by jsgleas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Sep 04, 2020 -

Destination Kia responded

Thank you for sharing your experience with our team! It was a pleasure to work with you and we wish you all the best. Take care!

September 04, 2020

Service was done well and timely. The waiting area was clean and social distancing was in place. The texting with service is definitely a plus and came in handy More

by MGOYER599
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Sep 11, 2020 -

Destination Kia responded

Thank you for the kind review! It was a pleasure to assist you and we wish you all the best. Take care!

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