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Destination Kia - Service Center

Albany, NY

4.5
2,725 Reviews

2,725 Reviews of Destination Kia - Service Center

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September 04, 2020

My family owns 4 Kias. We have been loyal customers for many years. Rich and Marshall in service took great care of us. Kenny Lau is an awesome salesperson. As long as Dave Reali is at Destination Kia, More

by Tm3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Reali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Lau, Rich Petri
Sep 11, 2020 -

Destination Kia responded

Thank you for the kind review! It was a pleasure to assist you and we wish you all the best. Take care!

September 04, 2020

Service Dept., rep Marshall Blakeslee makes the trip to Destination Kia worthwile to have all our vehicle service needs attended to in a timely, professional and affordable manner. Marshall is a true asse More

by GMILLER1200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Destination Kia responded

Thank you for sharing your experience with our team! It was a pleasure to work with you and we wish you all the best. Take care!

September 03, 2020

Pam went above and beyond, she truly is the best!!!!! She explained everything clearly and called me the next day to ensure my car was working great at the service. I’ll always ask for her in the future :) More

by JDEARSTYNE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Destination Kia responded

Thank you for sharing your experience with our team! It was a pleasure to work with you and we wish you all the best. Take care!

September 03, 2020

Always a good experience at Destination Kia. Courtesy, fast service and knowledgeable staff. Ill recommend to anyone that is looking to buy a new car More

by BOBSIMONI17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent experience! It was a pleasure to work with you and we wish you all the best in the future. Take care!

September 03, 2020

Service rep was very friendly and personable. The Service rep was very friendly and personable. The dealership is always clean. All protocols were followed with keeping everyone safe during COVID b More

by kristin.adiletta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Sep 04, 2020 -

Destination Kia responded

Thank you for sharing your experience with our team! It was a pleasure to work with you and we wish you all the best. Take care!

September 03, 2020

Not organized at all. The car was ready at promised time or washed. Overall a 2 star experience, not expected of a large dealership. Will try to avoid going forward. More

by FRHNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela
September 02, 2020

The service was quick and everyone was friendly and helpful. I love that every service ends with a car wash too. Thanks to all involved. More

by Kelliher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Sep 03, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent experience! It was a pleasure to work with you and we wish you all the best in the future. Take care!

September 02, 2020

I have been a customer for over 5 years. I have felt welcomed each time. I am treated with respect and feel that each representative knows his/her job. I always leave satisfied that my vehicle is in per More

by mawag95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent experience! It was a pleasure to work with you and we wish you all the best in the future. Take care!

September 02, 2020

Customer service in the Service Dept. is horrible. They are not customer oriented. They must think nobody works and can just shoot up there anytime More

by ANH01296
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pamela
September 02, 2020

Excellent service!! I was totally pleased with the courtesy that was given and the timely manner in which my case was serviced. I was able to complete a full day of errands after the car was done! Th More

by BERKSTAR1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
Sep 03, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent experience! It was a pleasure to work with you and we wish you all the best in the future. Take care!

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