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Destination Kia - Service Center

Albany, NY

4.5
2,725 Reviews

2,725 Reviews of Destination Kia - Service Center

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March 31, 2022

Had to bring car back for a second time as the incorrect part was preserved the first time. Making an appointment is a joke as they will not get to your car even close to your appointment. Lack of communica More

by joreshan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dillon Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marshall Blakeslee
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2022

Very pleasant and helpful staff. We sincerely appreciated that! We were satisfied with everything overall. More

by Crs102658
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure of name of service man
March 30, 2022

Very helpful and service done on time. Great communication. Very happy with dealership. Thank you. More

by SCIMMINO175
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
March 30, 2022

Excellent service, as always! Thank you for putting your customers first and foremost - it is greatly appreciated More

by MRSDESTINY2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2022

Very friendly and explained the details as needed. The waiting room was neat and useful More

by r_inba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
March 30, 2022

Always a pleasant experience at the dealership. Very timely and respectful. Would highly recommend this dealership. More

by hiness1130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2022

It wa a great and I had a great experience with the tech. I would come back More

by meglykiwi1998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Briana Bivins
March 29, 2022

Arrived early to my appointment and they took me in immediately. Michael Hunter was the person who handled my car and was super nice throughout the whole process. More

by TANIYAK6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter,Michael
March 29, 2022

This is my 3rd car from this delearship. The only reason I buy kia because the warrant , the sad part,they don't cover anything instead they will give excuse for every problem More

by tesfo1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2022

It was a good experience with the work that was done. Phone experience not so much More

by Tld98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
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