Back

Destination Kia - Service Center

Albany, NY

4.5
2,728 Reviews

2,728 Reviews of Destination Kia - Service Center

Sort by
February 24, 2022

I appreciate Marshall and Lucas , very helpful , attentive, professional would like to have more interaction with mechanic not sure if my concerns are passed onto service tech More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know Rich
February 23, 2022

Professional service, knowledgeable staff and helpful customer service reps made my recent maintenance a much better experience! More

by lynstadler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
February 23, 2022

Excellent customer service and professionalism. Was kept informed throughout entire service. Nothing but the best More

by rwnewman10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2022

Great service, had inspection, tire rotation and oil/filter change while I waited. Was done in timely manner and workers were pleasant. More

by ponderanew-29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Lapins, and Jeff McMillen and Joseph Kennedy and Joseph
February 22, 2022

I was very happy with the service, and everyone I spoke with was very helpful, specially with the service manager Rich. More

by nger62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
February 22, 2022

My service agent was great, went above and beyond. I left my credit card at the dealership and they hand delivered it to my home! Additionally, analyzed the car for borderline problems before the wa More

by JARVISH360
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
February 22, 2022

The service was extremely timely from the time I pulled into the garage until the service was completed. More

by kfbrown1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
February 22, 2022

The associates who helped me we kind and seemed to know what they were doing. However, I had to reach out multiple times about when my vehicle would be ready for pick up. The associate who was there when I More

by AM.FREEMANN
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2022

Best dealership experience I have ever had. Everyone we interfaced with was professional and informative. Quick and easy service and recall. More

by jcurcio001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hunter, Rich Petri
February 22, 2022

FAST EFFICIENT SERVICE,EVERYTHING DONE CORRECTLY IN A PROFESHIONAL MANNER, TOLD IT WOULD TAKE 2 HOURS AND I WAS DIONE IN 1. More

by zakty1
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
...
79
...