Destination Kia - Service Center

Excellent Service visit. Exceeded expectations. Vehicle was completed sooner that promised. The service writer brought me a coffee while I waited. Exceeded expectations. Vehicle was completed sooner that promised. The service writer brought me a coffee while I waited. More

Service advisor Marshall was professional, efficient, cordial and thorough. He communicated effectively throughout the process. Work was done quickly and as planned. cordial and thorough. He communicated effectively throughout the process. Work was done quickly and as planned. More

After making the original appointment, I received an email in confirmation. A few days ahead of the appointment I received a telephone call. The caller was understandable, pleasant, and efficient. Ch email in confirmation. A few days ahead of the appointment I received a telephone call. The caller was understandable, pleasant, and efficient. Check-in was smooth, the lounge was clean and warm. Time estimate was 1.5 hours, actual time was a bit over 1 hour. Friendly service, professional job. Thank you. More

Service was very friendly, informative and very quick! I will definitely be back for service! Lucas was top notch! I will definitely be back for service! Lucas was top notch! More

Excellent sales and service thus far. Friendly and helpful staff. Very organized and professional. I recommend this readership. Friendly and helpful staff. Very organized and professional. I recommend this readership. More

We brought in the car two times prior for a problem that they couldn’t diagnose. I figured out the problem and brought them the car and the part to fix it (which was bought from them through a mechanic, who they couldn’t diagnose. I figured out the problem and brought them the car and the part to fix it (which was bought from them through a mechanic, who didn’t feel comfortable installing it). They were non communicative and when they were badgered into talking to us, they were going to try diagnose again. When we asked them to just install the genuine Kia part, they said they weren’t sure that would fix the problem (that they couldn’t diagnose twice before) and they didn’t replace the part. It was the worst customer service experience I’ve ever had with a car dealership. Ever. More

Very professional and helpful staff Extremely attentive to all my needs answered all my questions and was done in a timely fashion I was very pleased to all my needs answered all my questions and was done in a timely fashion I was very pleased More

Staff was professional and knowledgeable. Also, I was in and out in under an hour. Also, I was in and out in under an hour. More

They have a service advisor named Rich and he is awesome to deal with. I would highly recommend anyone that needs service to ask for him. Goes above and beyond to help out the customer. to deal with. I would highly recommend anyone that needs service to ask for him. Goes above and beyond to help out the customer. More

Service is always completed in the time promised. Service advisors are always friendly and informative. Waiting area has enough seats so that you are not on top of one another and I love how they w Service advisors are always friendly and informative. Waiting area has enough seats so that you are not on top of one another and I love how they walk you to your car when you are done I've been at other dealers where had to hunt the entire parking lot to find my car. More