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Destination Kia - Service Center

Albany, NY

4.5
2,728 Reviews

2,728 Reviews of Destination Kia - Service Center

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February 08, 2022

My KIA Rio is running great now!! Thank you Destination KIA. Just finished my 60k service. More

by ragingriverdan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
February 08, 2022

No one called me to tell me car was ready. Called and couldn’t get hold of anyone. I texted number told and no response until 2 hours AFTER I picked the car up More

by VICTORBEGIN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke
February 07, 2022

it was good thank you very much for the service i will return again for my vehicle More

by claa31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
February 07, 2022

Service not as promised. Took several attempts to contact service provider. Getting status updates on service was a task, very frustrating. Preview cost was not provided. Time it took for the service provide More

by Shantal Plass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
February 06, 2022

Destination Kia always provides excellent customer Destination Kia always provides excellent customer service with service and leasing/purchasing new vehicles. They keep you updated and are always v More

by crg0824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2022

I would recommend Destination Kia to all my family and friends, they are couteous and fair. More

by SDAMORE001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
February 04, 2022

I have always had nothing but excellent service from Destination Kia. Politeness speedy attention good work. I tell everyone I know that I go there. More

by marjwaldman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
February 03, 2022

Lucas did a good job greeting me and closing out the service ticket. I was disappointed that I did not receive the analysis report I use to get in the past and both the service manager and Lucas have sa More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know any of these names, nor did I meet them!
February 03, 2022

Very professional genuine care for me and my vehicle .With my wheel alignment they explain and review the muti point inspections. More

by TKING0148
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hunter
February 03, 2022

Good service but wait time too long. Had a 2 pm APPOINTMENT for an inspection and waiting 2 hours for them to tell me the emergency brake just needed an adjustment and had to wait another hour a More

by JMOTHANDER167
Recommend Dealer
Yes
Employees Worked With
Don't know
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