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Destination Kia - Service Center

Albany, NY

4.5
2,728 Reviews

2,728 Reviews of Destination Kia - Service Center

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January 30, 2022

Originally told they couldn’t get me in for 6 weeks… Then they managed to get us in and didn’t have the part. It has now been 3 weeks and we have left 2 messages with no one returning our calls. Complete gar More

by daniellemy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luke
January 29, 2022

Very nice and happy with the work they did and I would go back thank you More

by Izzod27
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2022

Always pleasant, always thorough, always clean always a safe place while waiting, and never pressured! More

by robinaptt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
January 29, 2022

Overall my experience at the Kia service center was good. Staff was friendly and helpful. More

by MPLUNKETT942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hunter , Rich Petri
January 29, 2022

I did not go to the service appointment but my husband said he was satisfied. More

by lmcalvino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
January 28, 2022

Marshall was excellent. So was phone contact prior to Appt. - New to area and had first gone to W. Springfield KIA which was an awful experience. WORTH THE FEW EXTRA MILES FOR SUCH GOOD, FRIENDLY AND COU More

by RAV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
January 28, 2022

Friendly, convenient, person who served me was very very very very very very very personable More

by cnj9210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
January 28, 2022

Honestly, I regret coming here everytime. I thought I'd give this place another chance because I received some coupons in the mail. Turns out they were completely useless unless I spent more than $500. Won More

by jwpompeii88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
January 28, 2022

I will never use destination kia for sales or service again. This is my second vehicle from This dealership. First time was great this time has been a nightmare. I will share with everyone not to dea More

by panoreas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
January 28, 2022

Pleased to have great service from rich and from Marshall. Excellent that I can get a ride to work and back to the car. More

by peterheeran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
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