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Destination Kia - Service Center

Albany, NY

4.5
2,728 Reviews

2,728 Reviews of Destination Kia - Service Center

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January 25, 2022

Brought vehicle in for oil change and transmission flush and fluid and received what was expected great job More

by bwa99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hunter and Michael Mistretta
January 25, 2022

The quality of the work is very good. The people who work their are nice. They tend to be busy but I can often get an appointment which I appreciate. More

by ROBERTS.MONIQUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
January 25, 2022

I can’t believe I waited 3 hours for a 20 minute appt. Told there was no issue they reset the code and it came up 55 minutes into my 1 hour and 10 minute drive back home. This department is really irritat More

by sisal.lotto-0p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
January 25, 2022

Made an appointment for an oil change but still had to wait almost 2 hours to get my car. It wasn’t cleaned, in fact it was dirtier than when I got there. More

by jens3234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2022

The people at Kia are personal, friendly, hard working, they do everything they can to help with whatever you might need. They have a wonderful system in place for the initial transaction with the car, ma More

by dana.ziamandanis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Reali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon Wagner
Jan 25, 2022 -

Destination Kia responded

Hey Dana. Appreciate the compliments. When you have the combination of top quality product along with a passionate customer focused team, these are the results. But your loyalty and kindness are greatly appreciated. God Bless David

January 25, 2022

The service was excellent . The staff was super efficient and very friendly made me feel informed and important. More

by caputi773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
January 25, 2022

I went in for engine light, front gentleman was very assuring. I was able to speak with manager who took care of the situation himself. Also made follow up appointment for next day, to reasses situation More

by mmontalvo655
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
January 22, 2022

They answered all my questions. Accurate about how long the appointment would take. They did a good job More

by finally 1
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2022

Terrible service for finance dept getting back to customer for filling out paperwork to cancel a premier essential vehicle service agreement after car was sold Left 2 messages on voicemail been waiti More

by MCUNNiN528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Rousseau
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2022

The Service Manager is AWESOME! The best I ever had to deal with! My lease is up next month and he will be the reason I decide to get a new car! More

by AXJ1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The service manager
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