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Destination Kia - Service Center

Albany, NY

4.5
2,728 Reviews

2,728 Reviews of Destination Kia - Service Center

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January 10, 2022

Great experience. Very helpful service manager. Waiting room safe. Reasonable price. Feel very safe driving my car long distances. More

by kubbie1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hunter
January 10, 2022

Fast, reliable, and good value, I like taking my car here for all service work More

by saturn8f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
January 10, 2022

Treated great. Git me out sooner than expected.was greeted with friendness, couteous and with a smile More

by LJIMPSON54
Customer Service
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2022

As much as I appreciate that the staff kept me informed, I was annoyed that I had to come back for the same issue a few days later More

by lynnso1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
January 08, 2022

I am a 65-year-old disabled man from one hour north of your dealership I told him I had to wait for my car I slept there for 90 minutes in my car never got into the shop very disappointed I was also told More

by davidd101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
January 07, 2022

The service center professionals were friendly, efficient and very professional. Mike explained clearly what work would be performed on my car and the amount of time it would take to do it. Very low-key an More

by marge492b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in service dept. I don't know his last time.
January 07, 2022

Destination Kia service team was outstanding, from scheduling to execution of the recall repair. They did a very nice job... More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
January 07, 2022

Always kept clean. Had me in and out at the time he said I would be. Very professional More

by Sexymikamalloy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
January 07, 2022

Great customer service. Was in and out a half hour less than what was expected. Very courteous. More

by Dconti411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
January 06, 2022

Our service rep was extremely helpful. Everything was explained to us and all our questions answered. Thank you. More

by JOCEGIRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Lapins, Joseph Kennedy
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