Destination Kia - Service Center

My service contact was Marshall and he was exceptional. We’ve been coming here since 2016 when we bought our Sorrento and I will say Marshall has given us the best service of anyone so far. Keep hiring peo We’ve been coming here since 2016 when we bought our Sorrento and I will say Marshall has given us the best service of anyone so far. Keep hiring people like him he’s an asset for your corporation More

Polite and knowledgeable. Given the circumstances with staff shortages they never made me feel rushed when I was speaking to them. Shuttle driver was also great. staff shortages they never made me feel rushed when I was speaking to them. Shuttle driver was also great. More

Efficient and on time. Mike was very nice and very helpful and accommodating. Wish their office is bigger for the employees and more snacks offered or even vendo machine at the waiting area. But other helpful and accommodating. Wish their office is bigger for the employees and more snacks offered or even vendo machine at the waiting area. But otherwise service is great. More

The guy that helped me was great. Very nice, and I like the dealership. This is the first service I’ve gone to them for and it wasnt great. They told me it’d be about a 90 minute wait, which is fine. It th the dealership. This is the first service I’ve gone to them for and it wasnt great. They told me it’d be about a 90 minute wait, which is fine. It then took an extra 40 minutes for idk what reason. My invoice shows that I generally didn’t get the right service, when I requested the one specific to my vehicle, so I don’t even know what was really done. I get being short staffed if that’ll make things take longer, but you could just say that. Instead I get told unrealistic expectations and my service isn’t even completed. Bought one of, if not, the most expensive car that they could sell me…just to get serviced like I’m at a buy here pay here lot. Hopefully next time is better because it’s a nice place with a lot of nice people. More

They were amazing at communicating! I never wondered what was going on with my vehicle. was going on with my vehicle. More

Service was prompt upon arrival. Areas were clean and cleaned regularly. Vehicle was clean upon return. cleaned regularly. Vehicle was clean upon return. More

I was very satisfied with my experience he was happy to answer my questions and seeked help t when he didn’t have an answer answer my questions and seeked help t when he didn’t have an answer More

Very professional, friendly, great service - service guy did forget I was there but other than that, happy with my service did forget I was there but other than that, happy with my service More

Thankful for them going over the car and finding issues that had been serviced by someone else and collecting them that had been serviced by someone else and collecting them More