Destination Kia - Service Center

Had an oil change appointment at 11:00. Got there 10 of 11, took maybe 5 minutes to get helped. They seemed pretty busy. Had 3 small kids with me, figired we drank up the street to the finer for breakfast 11, took maybe 5 minutes to get helped. They seemed pretty busy. Had 3 small kids with me, figired we drank up the street to the finer for breakfast. The guy who took my car told me an hour to an hour and a half and my car would be done. Took our time at the diner and got back about 12:30. Car wasn't finished so we went to the waiting room. Text my service guy as they told me that's what I had to do in order to have status updates, etc. He never text back. About 2:00 I got word that my car was done. Got the car about 2:15. Meanwhile I had 3 impatient little kids and 2 days before Christmas I had a lot at home to do. I won't utilize this dealership again to get an oil change. I live 45 mins away and its just not convenient for me. More

Everyone is Super friendly! The service guys are Very quick and efficient. Thank you destination Kia! quick and efficient. Thank you destination Kia! More

I am very pleased with the service provided by Destination. Always pleasant, quick and above and beyond. Destination. Always pleasant, quick and above and beyond. More

Driver side ball joint broke. Towed in. Even short staffed they worked it in and fixed it. staffed they worked it in and fixed it. More

These guys were hit hard by the covid, and almost all the staff was out sick. So they warned me that my car was very likely not going to be done today. As much as I needed it this weekend, Hey man, there's a staff was out sick. So they warned me that my car was very likely not going to be done today. As much as I needed it this weekend, Hey man, there's a pandemic going on and we've all gotta do our part, so waddya gonna do. I resigned myself to being without the car all weekend. But they actually finished it today, on a skeleton crew! For that, I think they deserve raises. More

Good friendly people take care of you only complaint is waiting 3 weeks to get my oil changed!! waiting 3 weeks to get my oil changed!! More

This is the last time I bring my Kia to this dealer. They consistent lack of parts on hand, they display an inability to contact us with updates as promised, have exorbitant prices and are generally rude. Th consistent lack of parts on hand, they display an inability to contact us with updates as promised, have exorbitant prices and are generally rude. They are rude when asked for updates and act as though they’re doing you a favor. This is not customer service. Sadly, however, it’s what I’ve come to expect from overblown egos of car dealerships. Strongly recommend avoiding. More

After being there for 5 hours one of the issues I originally set this service up for was never looked at or diagnosed. It was a slow leak in one of the tires. After paying a $135 diagnostic fee the i originally set this service up for was never looked at or diagnosed. It was a slow leak in one of the tires. After paying a $135 diagnostic fee the issue of a loud noise stemming from one of my front brakes was deemed"normal". And to top it off the coupons sent to me were almost overlooked and the service man chose to use a $50 one over a $100 one for any service, with no explanation. He also said it was too late in the day to take the car back in to resolve the slow leak. Very dissatisfied. More

The service department is efficient and customer oriented. The manager has been able to answer any of my questions. oriented. The manager has been able to answer any of my questions. More

The service was complete with no problems. Everything’s been great. The charge wasn’t that bad. They do good work. been great. The charge wasn’t that bad. They do good work. More