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Destination Nissan

Albany, NY

4.8
5,877 Reviews
The Outstanding staff at Destination Nissan is dedicated to satisfying the demands of each and every customer. We offer new and pre-owned inventories, financial assistance, expert auto technicians and OEM parts to Albany, NY and it's surrounding ares. We are located at 770 Central Ave and can be reached by phone at 1.518.438.8461. Please contact us if you have any questions, want to schedule a service appointment, find out if we have a specific auto part, or for any other reason. We hope to hear from you soon!
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770 Central Avenue

Albany, NY

12206

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Showing 5,877 reviews

December 18, 2020

I am happy to report that upon having a rough experience, the dealership did go out of their way to make it up to me and I am pleased with what I was offered. More

by ES6827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Vista, Luis Bernacet
December 18, 2020

Love Nissan - hands down, the worst experience I have ever had buying a car. Previously, this dealership had been great and this time has turned me off completely. Not even shown how to work the vehicle. More

by ES6827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin (didn’t even get the last name), Corey Vista, Luis Bernacet
Jan 20, 2021 -

Destination Nissan responded

We want to apologize for any inconvenience you experienced when doing business with us. We aim to provide 100% customer satisfaction to all of our guests and to hear we fell short is upsetting. We would appreciate the opportunity to speak with you directly to clear up any issues you have experienced. At your earliest convenience, please contact our General Manager, Beau Mayhew at bmayhew@destinationnissan.com, and he will get back to you as soon as possible. Thank you.

December 18, 2020

I dropped off my car and nobody was there, Chad called me the next day updating me about what was going and what needed to be done. More

by ETHACKRAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2020

I was promised that error message on car dashboard will go away . It is still there. I paid 145 dollars for nothing ! So I won’t come back More

by SUYICAO
Recommend Dealer
No
Employees Worked With
Chad Richardson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Destination Nissan responded

we want to apologize for any inconvenience you experienced when doing business with us. We aim to provide 100% customer satisfaction to all of our guests and to hear we fell short is upsetting. We would appreciate the opportunity to speak with you directly to clear up any issues you have experienced. At your earliest convenience, please contact our General Manager, Beau Mayhew at bmayhew@destinationnissan.com, and he will get back to you as soon as possible. Thank you.

December 17, 2020

Always friendly, always kind, always quick! I’ve been coming to this location for 4 years now. Always a great experience! Thank you Destination Nissan! More

by Camcbride12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Kane
December 17, 2020

Excellent service and the delivery same day just perfect! Beau and Max were both great. My parents are very happy with there new Nissan Rouge More

by KENDURIVAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Mayhew, Max Doubina, Corey Vista
December 17, 2020

All of the service staff are friendly and courteous and let you know what stage things are in along the way. This time I waited for the service as I was just getting the state inspection, I was able to sit More

by rogerkreidid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Barth
December 17, 2020

Unorganized and didn't handle the paperwork for Insurance and Registry correctly. It caused 2 hours of lost wages for me to run back and forth to Insurance Company and Registry to get it right. More

by DSLATER50
Recommend Dealer
No
Employees Worked With
Adam Dawson, Luis Bernacet
Jan 20, 2021 -

Destination Nissan responded

We want to apologize for any inconvenience you experienced when doing business with us. We aim to provide 100% customer satisfaction to all of our guests and to hear we fell short is upsetting. We would appreciate the opportunity to speak with you directly to clear up any issues you have experienced. At your earliest convenience, please contact our General Manager, Beau Mayhew at bmayhew@destinationnissan.com, and he will get back to you as soon as possible. Thank you.

December 16, 2020

Every time my car gets serviced at Nissan it is a great experience. I never have to wait too long and things are always taken care of in a very professional manner. Everyone is extremely knowledgeable an More

by bellafem2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Dunks
December 16, 2020

My appointment was a good experience. Easy to make and on time. Pricing was good and work was performed very well. Thank you for your help. More

by BRIFEJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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