Chad Richardson
Chad Richardson at Destination Nissan

Chad Richardson

Service Advisor

Destination Nissan

770 Central Avenue
Albany, NY 12206

Contact Me
4.8
871 Reviews

Dealership Experience

11 yrs, 6 mos

Industry Experience

15 yrs, 9 mos

4.8

871 Reviews

Write a Review

871 Reviews of Chad Richardson

September 14, 2026

Dealership Rating
Employee Rating

They are AWESOME. Went above and beyond to put me in a beautiful vehicle that I'm so very happy with!! More

by collspeace6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 06, 2026

Destination Nissan responded

We appreciate your kind words and are thrilled to hear you’re happy with your vehicle. We very much appreciate your recognition of our team's efforts. Your satisfaction is our priority, and we look forward to serving you again in the future.

August 29, 2026

Dealership Rating
Employee Rating

Came in for first service on new car Luis was my service manager. I drove in Luis had me out the door with car checked in. I got a quick text less than two hours car was ready oil changed rest of car checke More

by bob
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Luis service department

Oct 06, 2026

Destination Nissan responded

Thank you for your positive feedback! We're glad Luis provided a quick and efficient service experience, and that you appreciated the timely updates and car wash. We look forward to serving you again.

July 13, 2026

Dealership Rating
Employee Rating

Great! Ian and Jeff were amazing. I would highly recommend. Finance was a breeze and will def be going back for my next car. More

by Steve13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Leon

Oct 06, 2026

Destination Nissan responded

Thank you for your kind words! We're thrilled Ian and Jeff provided a great experience, and we're glad the financing process was smooth. We look forward to helping you with your next vehicle at Destination Nissan!

July 09, 2026

Dealership Rating
Employee Rating

Great job I like how’s they completed the service only car timely and efficiently More

by Gussie Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2026

Destination Nissan responded

Thank you for your positive feedback! We're glad to hear you appreciated our team's efficiency and timely service. We look forward to serving you again at Destination Nissan.

April 14, 2026

Dealership Rating
Employee Rating

I just had another great service visit. Chad was accommodating and professional as usual and gave me a realistic waiting time for my recall. He is always straightforward with anything to do More

by hroselan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bert Sirtori, David Ramon

Oct 06, 2026

Destination Nissan responded

Thank you for your kind words and loyalty. We're glad Chad continues to provide you with professional, straightforward service and realistic wait times. We appreciate your trust in us and look forward to assisting you in the future.

April 08, 2026

Dealership Rating
Employee Rating

Destination Nissan provides very thorough customer care. From the initial call to schedule a recall appointment to the text and phone updates and capping it off with one of the team members, Chad, who was l More

by John Church
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sharome Ross , Wayne Slingerland, Becky (I think was the person who made my appointment)

Apr 08, 2026

Destination Nissan responded

Thank you for your kind words and for recognizing Chad and our team’s dedication to excellent customer care. We’re glad your experience with us was a positive one. Your feedback motivates us to continue providing the best service possible.

March 27, 2026

Dealership Rating
Employee Rating

It's an awesome dealership, I would recommend anyone to buy from this dealership. They serve you well! More

by sheltonmurray15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Famolaro

Apr 08, 2026

Destination Nissan responded

Thank you for your review and recommendation. We're thrilled to hear you had a great experience and that our team served you well. We appreciate your support and look forward to assisting you again in the future.

March 27, 2026

Dealership Rating
Employee Rating

Every time I go in for service I'm treated like royalty 👑, Everyone there are respectful and considerate. I've dealing with Nissan for many years. I would recommend anyone to deal with Nissan if they need More

by sheltonmurray15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Famolaro

Apr 08, 2026

Destination Nissan responded

Thank you for your continued loyalty and kind words. We're thrilled to hear you feel treated like royalty and appreciate our respectful, considerate service. Your recommendation means a lot to us, and we look forward to serving you for many more years.

December 14, 2025

Dealership Rating
Employee Rating

Recently I have been extremely pleased with D Nissan…. sales helped me decide to buy or lease, person in detailing was awesome, & service is also great. Chad was super terrific when I dropped off my car (a More

by Xkahn15
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hoagland

Dec 31, 2025

Destination Nissan responded

Thank you for sharing your positive experience with our team at Destination Nissan. We're glad Chad and our staff could assist you effectively. We appreciate your support and look forward to serving you again!

December 01, 2025

Dealership Rating
Employee Rating

Another flawless service visit at Destination! Chad checked me in quickly and had everything done within 45 minutes. He is a tremendous asset to the company and has great customer service and know More

by hroselan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Ramon , Kevin Hoagland

Dec 31, 2025

Destination Nissan responded

Thank you for your review and for recognizing Chad’s excellent service. We’re glad you had a positive experience! Your recommendation means a lot to us, and we look forward to assisting you again at Destination Nissan.

1
...

Dealership Inventory (361 Vehicles)

new 2026 Nissan Kicks car, priced at $28,400
2026 Nissan Kicks
new
Fresh Powder exterior
CVT
All-wheel Drive
new 2026 Nissan Murano car, priced at $47,785
2026 Nissan Murano
new
Gun Metallic exterior
Automatic
All-wheel Drive
new 2026 Nissan Altima car, priced at $29,315
2026 Nissan Altima
new
Super Black exterior
CVT
Front-wheel Drive
used 2019 Honda CR-V car, priced at $22,064
2019 Honda CR-V
used
Crystal Black Pearl exterior
Automatic
All-wheel Drive
new 2027 Nissan Rogue car, priced at $35,330
2027 Nissan Rogue
new
Super Black exterior
CVT
All-wheel Drive
used 2023 Nissan Kicks car, priced at $18,225
2023 Nissan Kicks
used
Monarch Orange Metallic/Super Black exterior
Automatic
Front-wheel Drive