Destination Nissan

I am writing this review to report one of the most shocking and unprofessional experiences I have ever had at a dealership. My friend leased a vehicle from this location on July 1, 2025, and only two shocking and unprofessional experiences I have ever had at a dealership. My friend leased a vehicle from this location on July 1, 2025, and only two months later, the car started making abnormal and concerning noises while driving.She returned to the dealership three separate times, and each time, the service department failed to fix the problem. After the third attempt, they told us a replacement part was needed—but that the part would take over one month to arrive.During this entire period, my friend had no choice but to continue driving a vehicle that made loud, unpredictable noises, causing her stress, fear, and serious concerns about driving safety. No customer should be forced to drive a potentially unsafe vehicle for months while “waiting for a part.” Today, we asked this Salesperson if we could leave the defective car at the dealership while waiting for the part, and temporarily use another vehicle so my friend could commute safely. Instead of offering help or even basic respect, he suddenly became aggressive and told us to “get out of here.” This was shocking, humiliating, and completely unacceptable. No customer deserves to be spoken to like this—especially after months of dealing with an unresolved mechanical issue. After hearing the phrase "get out of here", I burst into tears several minutes later. My heart was filled with immense pressure and pain! It took another manager stepping in to finally help us and arrange a replacement vehicle for the time being. The contrast between the helpful manager and this Salesperson hostile, dismissive attitude was unbelievable. Nissan should not tolerate this kind of disrespectful and abusive behavior from any employee, especially someone who works directly with customers. I truly hope the dealership’s management will take this complaint seriously. Customers deserve honest communication, professional service, and basic human respect—none of which we received from this salesperson! More

Dave Ramon was great to work with and would recommend him to anyone. This a pleasant buying experience. to anyone. This a pleasant buying experience. More

Would give more stars if possible. Great experience and would recommend to anyone in the market Great experience and would recommend to anyone in the market More

Process was easy and painless, from trade valuation to final paperwork, it was a stress free time! final paperwork, it was a stress free time! More

Everyone at the dealership was very welcoming and kind. Super accommodating to everything I needed! They even stayed late to help me! Super accommodating to everything I needed! They even stayed late to help me! More

They did an amazing job getting me the car I needed to get into and trading my other car over get into and trading my other car over More

I highly recommend Coby if you are in the market for a vehicle. He goes above and beyond to ensure his customers are satisfied and is super responsive. He has a great personality and is very easy to work vehicle. He goes above and beyond to ensure his customers are satisfied and is super responsive. He has a great personality and is very easy to work with. I have purchased many vehicles throughout my life and Coby has been the best by far. It’s nice to see someone enthusiastic and energized about their job - it’s very commendable. More

Very accommodating, do excellent work,place is clean. Got three cars from there very satisfied with vehicles and service Got three cars from there very satisfied with vehicles and service More

Michael was super helpful with every step of the process, and I am very happy with my new ride. and I am very happy with my new ride. More