Destination Nissan

Good experience The service guys here are always really friendly and I am trying to help. The service has gotten considerably faster, my biggest gripe used to be tha The service guys here are always really friendly and I am trying to help. The service has gotten considerably faster, my biggest gripe used to be that it would take over two hours for an oil change but that has improved and it took less than an hour the last time for everything including the car wash. They always have snacks and coffee available which is nice. Overall they are very professional. I think the only Annoying part about dealership service is that it tends to be more expensive than other or local garages but I have a lease so I’m only taking it to a Nissan place. Other than the fact that I wish they were a bit cheaper overall they are highly professional and would recommend More

Friendly employees made the experience very positive I got my first car from here. I don't know much about cars, only that I had a quite restrictive price range. Lucias was very kind and helpful in expla I got my first car from here. I don't know much about cars, only that I had a quite restrictive price range. Lucias was very kind and helpful in explaining every step of the process and helped me find one that was a great fit, almost immediately. He was able to coordinate with me, my friend, my parents in another state and help figure out the best choice for us. Afterwards, he helped make the hard process of figuring out how to coordinate signatures and whatnot also extremely painless for us. Thanks so much Lucias! More

Amazing!!! He was very patience with us and made sure to help us to the best of his abilities in picking out a car. If you go in I would recommend looking for hi He was very patience with us and made sure to help us to the best of his abilities in picking out a car. If you go in I would recommend looking for him he made the whole process much easier then most car dealerships do. More

Eric is the best!! I brought my car in to have the front struts replaced and was given a timeframe as to when I could expect it to be done. It took longer than expected I brought my car in to have the front struts replaced and was given a timeframe as to when I could expect it to be done. It took longer than expected but Eric kept in touch with me the whole time and explained in terms that I could understand, why it was taking longer than expected. More

Great experience! Eric was a great Service Advisor. He made sure that everything was done for my oil change and that the car had a car wash at the end. Eric was really Eric was a great Service Advisor. He made sure that everything was done for my oil change and that the car had a car wash at the end. Eric was really pleasant to work with. More

Bad diagnostic Brought car at destination nissan albany.ny, read a code for bad maf sensor, $684 later they said it was fixed...broke down and now they are saying ba Brought car at destination nissan albany.ny, read a code for bad maf sensor, $684 later they said it was fixed...broke down and now they are saying bad maf and transmission...now won't return my money for the maf sensor and won't return any of my calls...i called the service manager (Toni wheeler) 4 times..they know they were wrong..INCOMPETENCE...DONT BUY A NISSAN WITH A CVT TRANSMISSION... More

Thank You! I would like to say that I am pleased with the customer service I received from Brian and Nnanna. These two gentlemen made my experience better. I would like to say that I am pleased with the customer service I received from Brian and Nnanna. These two gentlemen made my experience better. More

Fast ,friendly and good service Justin was right there for every thing in and out in 1 hour car was serviced and even washed without my asking.will be back again before summer vacati Justin was right there for every thing in and out in 1 hour car was serviced and even washed without my asking.will be back again before summer vacation More

Fast and efficient I dealt with Eric and he was great! He was fast, clear and efficient. My experience was great! I didn’t have to wait to long and he kept me updated wi I dealt with Eric and he was great! He was fast, clear and efficient. My experience was great! I didn’t have to wait to long and he kept me updated with how my car was coming along! More

Bad diagnostic I took my 2011 nissan murano to firestone and they diagnosed a bad maf sensor,,so they changed it and cost me $319...light came back on so I took it b I took my 2011 nissan murano to firestone and they diagnosed a bad maf sensor,,so they changed it and cost me $319...light came back on so I took it back...bad maf sensor again..they changed it and told me if it happened again take it to a dealer...light came back on and went to Destination Nissan in albany.ny... $119 for a engine diagnostic...so they changed it and cost me $684 At the end...got my money back from firestone by calling area manager...now destination nissan says it's not the maf sensor it's a bad transmission...i called them many times to get my money back and they won't call back...DO NOT BUY A NISSAN..bad service... More