Destination Nissan - Service Center

Destination Nissan has always treated me good. They listen to me if I find something wrong and they keep me up-to-date as to what Hass to be done. listen to me if I find something wrong and they keep me up-to-date as to what Hass to be done. More

Every time I go back he makes it a point to come see me and make sure I’m still satisfied… He’s absolutely the best and make sure I’m still satisfied… He’s absolutely the best More

Service here is great! Friendly staff. Eric has me in and out for routine service. I’ve worked with Steve too. Good all around experiences in service. Front house sales need work. out for routine service. I’ve worked with Steve too. Good all around experiences in service. Front house sales need work. More

Oil change Always a pleasure to do business with Destination Nissan. I have never had a bad experience everyone is always very friendly, knowledgeable and takes Always a pleasure to do business with Destination Nissan. I have never had a bad experience everyone is always very friendly, knowledgeable and takes the time to explain before and after every service. More

Diagnosis Fees Hello, Have brought my wife's car here several times (2011 Nissan Rogue) service has always been appreciated. This most recent service appointment Hello, Have brought my wife's car here several times (2011 Nissan Rogue) service has always been appreciated. This most recent service appointment, the cost seemed elevated. I came in to have a tire patched (small nail in tire, I could not find a patch kit small enough, hate fix a flat), one of the heat shields fell off, and there is a noise from the front passenger side engine area. I told the service tech the heat shield needs to be bolted back on, or replaced, and I believe there may be an issue with the strut bearing on passenger side. In the end, the tire was patched, the heat shield bolted back on... a few dollars in parts, an hour labor, but the bill was $380. I asked why so high, it was because each item (except the tire patch) had its own $125 diagnosis fee attached to it. I questioned why a diagnosis fee for the heat shield, when I explained what needed to be done to it... it was to verify... Other places I have gone to charge one diagnosis fee for all issues to be explored (DePaula or Cooley's for my Mazda), and that is generally applied to the cost to repair, and I believe has been practice in past at Destination. In 2018 we had a new transmission installed by Destination ($7,000), yet all subsequent visits I have been pushed to change the transmission fluid because it tested bad... Where is it sampled from, what diagnostic tests are completed, and can I view the results? Please note Eric was very polite throughout the exchange. Respectfully, Dan More

LOVE the service! Hate the wait time to get an appointment. The last three times I called, there was a lengthy wait for an appointment. Once I was able to get my car serviced, the experience was excellent. Er The last three times I called, there was a lengthy wait for an appointment. Once I was able to get my car serviced, the experience was excellent. Eric and Chad are amazing to work with!! They are the reason I keep coming back. More

Good morning Chad was excellent and very helpful with the whole process He is an asset to your organization and a pleasure to work with whole process He is an asset to your organization and a pleasure to work with More

Just miss my car wash... why can’t get it washed next door to the Kia I saw a Nissan getting washed ... that would be nice... door to the Kia I saw a Nissan getting washed ... that would be nice... More

In and out in less than an hour Great customer service as always. S. Kane was courteous, efficient, timely and oil change and air filter in less than an hour but unfortunately no car Great customer service as always. S. Kane was courteous, efficient, timely and oil change and air filter in less than an hour but unfortunately no car wash during covid. More

I have been going to this location for years for car repairs and state inspections. I always have a pleasant experience. The staff is knowledgeable and explains issues in an understandable manner. repairs and state inspections. I always have a pleasant experience. The staff is knowledgeable and explains issues in an understandable manner. More