2,826 Reviews of Destination Nissan - Service Center
Very good, professional appointment I have not had many visits to your dealership since my lease began. But the experiences with your dealership/service dept yesterday 7/21 were quite po I have not had many visits to your dealership since my lease began. But the experiences with your dealership/service dept yesterday 7/21 were quite positive. Eric was careful with all Covid regulations, neatly dressed, professional and pleasant. He explained to me after what had been checked and done on my car, I appreciated the distancing set up in waiting area, and it seemed that all customers were keeping their masks on, if waiting inside. More
The Destination Nissan team always does a great job communicating and are a pleasure to work with. I will continue recommending them to friends and family. communicating and are a pleasure to work with. I will continue recommending them to friends and family. More
Consistently great service by friendly, competent and conscientious people. Eric Messier is my service rep, - couldn’t ask for better. I remain a happy customer. conscientious people. Eric Messier is my service rep, - couldn’t ask for better. I remain a happy customer. More
Chad was courteous and helpful throughout the service. He made recommendations but also gave options For service at a future date. Very satisfied with this experience. made recommendations but also gave options For service at a future date. Very satisfied with this experience. More
Payment Process Needs Work There needs to be a better way to form a line to access the Payment Center. Staff cut in front of me while I was waiting to pay. There is no good sp There needs to be a better way to form a line to access the Payment Center. Staff cut in front of me while I was waiting to pay. There is no good spot to stand while waiting in line to pay and stay socially distance from other customers. When I was ready to pay, there was a staff member standing at the counter. He was texting on his phone, so it was hard to say if he was waiting or just standing there. There was an occupied chair near the counter, so I had to stand back from them. Another staff member then walked past me to the counter. At first, it just looked like she went to talk to the person already at the counter, but he then left and she conducted her business. This was very upsetting. Maybe staff should have an alternate route to the Payment Center or a roped-off path that clearly lets everyone form a line. More
Service Department goes above and beyond! When every dollar counts, and a new car is not an option just yet, the professionals in the Service Dept. at Destination Nissan do whatever they can t When every dollar counts, and a new car is not an option just yet, the professionals in the Service Dept. at Destination Nissan do whatever they can to keep your vehicle on the road. I am so thankful to Chad and his colleagues for working with me to prioritize my Rogue's needed maintenance and repairs. Also, many thanks to Eva & the body shop pros as well. I trust James and Megan know how fortunate they are to have such an amazing staff! More
This is my NEW favorite dealership. All of the people I have interacted with are true professionals. From the salespeople to the service department. Everyone was super friendly. My truck was beautiful when have interacted with are true professionals. From the salespeople to the service department. Everyone was super friendly. My truck was beautiful when I picked it up. More
Great service Had my first oil change and 10,000 service for my car. I was able to drop my car off the night before with ease and was updated all morning with a s Had my first oil change and 10,000 service for my car. I was able to drop my car off the night before with ease and was updated all morning with a status on my car via text message. Chad outlined everything that needed to be done and there was no surprises when I picked my car up. More
Chad explained everything to me very clearly and I was in and out with my car serviced very quickly. Destination always takes good care of me. and out with my car serviced very quickly. Destination always takes good care of me. More