Destination Nissan - Service Center

Excellence Everything was fabulous. The service was efficient, fast and professional. Eric was very friendly and accommodating. I particularly love that you have Everything was fabulous. The service was efficient, fast and professional. Eric was very friendly and accommodating. I particularly love that you have seating outside under a tent. More

Micheal and Stephen are awesome and great to work with. I’m always pleased when their my service representatives. On this visit Micheal was helpful knowledgeable and overall pleasant. I’m always pleased when their my service representatives. On this visit Micheal was helpful knowledgeable and overall pleasant. More

I was very pleased with my service I had two vehicles to do and they made my appointments separated enough to give me time to bring both the same day do and they made my appointments separated enough to give me time to bring both the same day More

great service I find them very dependable. They do what has to be done - no big sales job for service. Rates are reasonable and service is quick. I find them very dependable. They do what has to be done - no big sales job for service. Rates are reasonable and service is quick. More

Slow to provide update as I had to contact them for update. Work was done as they said. Cost seemed reasonable for work completed. Helped find coupon which was appreciated update. Work was done as they said. Cost seemed reasonable for work completed. Helped find coupon which was appreciated More

Excellent customer service. The service person was good and nice and gave the exact time it would take for the car to be done a and nice and gave the exact time it would take for the car to be done a More

Eric was excellent- and even though I dropped my car off for the day he made sure I knew everything going on the entire time and then again when I picked up my car. Thank you! for the day he made sure I knew everything going on the entire time and then again when I picked up my car. Thank you! More

This recent service appointment was not a good one. First, they no longer provide the shuttle service. My service advisor was Steve. We had a very difficult time communicating effectively with each ot First, they no longer provide the shuttle service. My service advisor was Steve. We had a very difficult time communicating effectively with each other. I came in to have a headlight bulb replaced, an oil change, an inspection and to have the screw on the exhaust heat shield tightened. My car did not pass inspection because it needed a new steering tire rod which the Service Department did not have. If I didn't leave my car I would have had to pay for the inspection again. To tighten the screw on the heat shield cost $82+ (are you kidding me????). Because I needed a new tie rod I also had to ha e an alignment. Total cost $516.00 I picked my car up the next day and noticed as I was driving out of the dealership that my tire pressure light was on. I also noticed that the heat shield was still rattling and now I have some new scraping sound by the front driver's side tire. I immediately called Steve and was untold that there were no appointments available for 2 weeks. I told him that was completely unacceptable. He asked me to bring the car in on Tuesday (7/7/2020) and he would "fit me in". I have been a customer here for years and this was by far the worst experience I have had. So, I called and left a message for Tony the Service Department Manager. Never got a call back. Brought my car back into the shop Tuesday morning at 7:00 to have the screeching sound from my right front tire checked, the rattling from the Heat shield checked and to see if I needed a new passenger side rear tire because it was flat this past Sunday. After two and a half hours I was told that there was nothing wrong with the tire, that the heat shield was fine and that now I needed all new brakes and a new drive belt. I asked how is it possible that 4 days ago you passed the cars inspection and now I need new brakes? And why wasn't the drive belt an issue then either? I will NEVER take my vehicle here again. I have been a customer for 6 years. Brought my car to an independent auto shop this past Monday. The brakes are fine and so is the drive belt. If I could give this place a "0" rating I would More

great service , Steve Kane kept me informed before during and after the work was done. He was very polite and helpful explaining what needed to be worked on. Thank , Steve Kane kept me informed before during and after the work was done. He was very polite and helpful explaining what needed to be worked on. Thank You More

It went well The service was good. 1 customer refused to wear a mask, but all others did so. Car seems to be fine after the service. Thanks. The service was good. 1 customer refused to wear a mask, but all others did so. Car seems to be fine after the service. Thanks. More