Destination Nissan - Service Center

Steve was genuinely interested in pleasing me with an issue that would not react while I was there for regular service. He was well on the mark. issue that would not react while I was there for regular service. He was well on the mark. More

Awesome service.... Thank you Steve! Steve had great courtesy and patience as he answered all my questions. It was a pleasure to work with him and the folks at Destination Nissan! Steve had great courtesy and patience as he answered all my questions. It was a pleasure to work with him and the folks at Destination Nissan! More

From making apt to driving away, the whole experience was easy and professional. They were proficient In sanitizing both my vehicle and their service area and waiting room. Job was done in the timeframe th easy and professional. They were proficient In sanitizing both my vehicle and their service area and waiting room. Job was done in the timeframe they estimated. More

This dealership has my complete trust. Chad and Eric are very knowledgeable and listen to me when I have raised questions about see something that concerns me. They always wo r k to resolve whatever car pro very knowledgeable and listen to me when I have raised questions about see something that concerns me. They always wo r k to resolve whatever car problem I am experiencing. More

I went in expecting to need a new set of tires for my 2018 Altima. I was pleasantly surprised that my tire could be patched and I was happy and on my way in under 2 hours. Impressive especially consideri 2018 Altima. I was pleasantly surprised that my tire could be patched and I was happy and on my way in under 2 hours. Impressive especially considering the pandemic More

Honesty is Key I purchased a vehicle less than 6 months ago at Destination Nissan. I was treated well, customer service is great at this dealership. But now every ti I purchased a vehicle less than 6 months ago at Destination Nissan. I was treated well, customer service is great at this dealership. But now every time I take my barely Used 2019 Nissan Rogue in for service (oil change), the service department finds something that is wrong with my vehicle, that I must get fixed. I am unsure at this point if they sold me a vehicle in bad condition (and its supposed to be certified pre-owned), or if they are just trying to take advantage of a younger girl. With less than 6 months of owning and purchasing the car (with a low mileage)- they told me I need to replace my brakes. I also had just fixed one item and the next time I went in for service (which was 3 months later), they proceeded to tell me that I needed to fix that same issue. With this being presented, I am now very suspicious in the honesty of this service center. If that is truly the case, they either did not fix it the 1st time, or they clearly are not doing the "27 multi-point inspection" that they say they do and they are just checking off things to be done to get more money during a service appointment..because if they were actually doing the 27 multi-point inspection, they would have seen that the item doesn't need to be replaced- after just replacing 3 months ago. When I confronted the service worker, he said well sometimes they just put stuff- so I can double check that for you. He never doubled checked on that either...Overall this service center is very suspicious and I now feel that I can't trust what my car actually needs and what they are just trying to sell me to make more money. More

Quick and efficient I was surprised that the services staff was able to assist me despite having a fleet vehicle. They took my car in and had it serviced quickly without I was surprised that the services staff was able to assist me despite having a fleet vehicle. They took my car in and had it serviced quickly without any hassle. More

Great service in these trying times I was treated with the utmost of professionalism at my last visit to the service department. COVID protocols were strictly maintained. The seats in th I was treated with the utmost of professionalism at my last visit to the service department. COVID protocols were strictly maintained. The seats in the waiting area were spaced 6 feet apart in all directions and my service technician wore a mask and gloves. Politeness was the code of the day. More

Steve went above and beyond the call of duty, with prompt call backs for questions i had, and setting up my service appointment. Thanks steve! call backs for questions i had, and setting up my service appointment. Thanks steve! More

Visited for routine service , Took a little longer than expected, but Eric was great, kept me informed and answered any questions I had about my vehicle . expected, but Eric was great, kept me informed and answered any questions I had about my vehicle . More