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Destination Nissan - Service Center

Albany, NY

4.6
2,821 Reviews

2,821 Reviews of Destination Nissan - Service Center

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January 17, 2020

Fast and easy oil change I was at the dealership for a routine oil change this week and it was a quick and easy experience. I had made the appointment online and waited at the More

by falon123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Famolaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2020

Attentive staff The staff in the service center are always friendly and thorough. Shuttle service is super helpful too. I had concerns that were thoroughly addressed More

by KAREN L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2020

From the call to schedule thru the cash out and pick up staff was excellent. The Master service technician (don’t know the name) had the work completed well before the promised time. The car wash was a nic More

by Donscar2013
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2020

Great staff Though it took longer than usual (one hour forty-five minutes) for oil change, the service advisor kept me informed about progress. All advisors are More

by KATHYALAWRENCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Kane
January 17, 2020

I’ve always had great service. The staff helps as quick as possible and keeps you updated. I’ve seen how they treat others with all the same respect and professionalism More

by FRANK-ROMAINE
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Famolaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Wheeler, Eric Messier, Stephen Kane
January 17, 2020

Service Department came through with "flying colors" ,5 Service Department came through with "flying colors" , 5 stars, including and especially Bill McNamara, the mechanic who worked on my vehicle. Bil More

by jkaplan3
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Messier, Stephen Kane
January 16, 2020

Great Service As usual, I was more than pleased with the service at Destination. Eric M. is great to deal with. He keeps me informed of everything that is going o More

by kimk5062
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Messier
January 16, 2020

Very good service. I was pleased with the complementary wash and inspection of my vehicle. The staff was very polite and kept me updated throughout the process. More

by jbailey44352
Recommend Dealer
Yes
Employees Worked With
Eric Messier
January 16, 2020

He really went the distance to make sure I wasn’t billed twice for diagnosing an intermittent problem. I thought i could be charged twice for the same problem and he went to bat for me and made sure the veh More

by PHIL.STEIN27
Recommend Dealer
Yes
Employees Worked With
Eric Messier
January 16, 2020

We had a great service person. Everything was done professionally and as promised. Steve was very personable. Waiting room was good also. Car was delivered as promised after service. More

by gdemarco001
Recommend Dealer
Yes
Employees Worked With
Stephen Kane
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