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Destination Nissan - Service Center

Albany, NY

4.6
2,821 Reviews

2,821 Reviews of Destination Nissan - Service Center

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September 20, 2019

Great Service I always enjoy coming here to have my Nissan Altima service. The service agents are quite knowledgeable and explain everything quite well. Service has More

by ZUMANI.MONET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Messier
September 19, 2019

I had a simple issue that required a simple solution, but no I was quoted a ridiculous amount for parts and labor for something that did not need replacing. Just 2 screws and that would have fixed the issue. Som More

by DORIAN.T.JOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Richardson
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2019

25,000 mile Service The service was excellent. Quick yet thorough and complete. My service advisor was highly knowledgeable and friendly and kept me apprised of the st More

by Hank.Hren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Kane
September 18, 2019

Wonderful Steve answered questions, thoroughly explained options and was very courteous. He was timely in his updates regarding my car. He was a pleasure to wo More

by jennifer.skov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember other names
September 18, 2019

oil change/inspection The service guys at destination are friendly and helpful always. They work hard to make it easy for me, and it is very much appreciated. More

by katrinalbarry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2019

Inconvenient service Took my car in for a day service- ended up being there 4 days. No rental or loaner given unless I paid. Ended up having to then take my car to Honda f More

by suzy7188
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dustin Rose
September 17, 2019

Service to my car was done promptly and efficiently, nice customer service provided as well. Having the oil change vouchers is a nice touch with leased cars. More

by PILECKIS24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Famolaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Wheeler, Dustin Rose, Eric Messier, Stephen Kane
September 17, 2019

Excellent service. The service department got me in quickly. And did the repairs as requested. They did find an issue and recommended that I addressed it. Which I did. More

by RGOFF2104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2019

Professional customer oriented The staff at Destination Nissan especially Eric Messier is very professional and customer focused. Caring and pride for providing service is definitel More

by arthilt12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Messier, Sandra Cardin
September 16, 2019

Awesome service! Awesome customer service. Arrived late and was taken right away. Service was quick and efficient. Waiting area was clean and fresh coffee and pastries More

by COLBURNALC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
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