2,821 Reviews of Destination Nissan - Service Center
Great Service I always enjoy coming here to have my Nissan Altima service. The service agents are quite knowledgeable and explain everything quite well. Service has I always enjoy coming here to have my Nissan Altima service. The service agents are quite knowledgeable and explain everything quite well. Service has always been efficient and fast. The waiting area is always clean with well-stocked snacks and beverages and the free wifi is never slow. This is quite important for people who need to conduct business or simply use the wifi for pleasure. I have always been satisfied working with Eric or any other of the service agents. More
I had a simple issue that required a simple solution, but no I was quoted a ridiculous amount for parts and labor for something that did not need replacing. Just 2 screws and that would have fixed the issue. Som I was quoted a ridiculous amount for parts and labor for something that did not need replacing. Just 2 screws and that would have fixed the issue. Something that would cost $60 somehow turned into $351. I walked away. More
25,000 mile Service The service was excellent. Quick yet thorough and complete. My service advisor was highly knowledgeable and friendly and kept me apprised of the st The service was excellent. Quick yet thorough and complete. My service advisor was highly knowledgeable and friendly and kept me apprised of the status of my vehicle the entire time it was being serviced. More
Wonderful Steve answered questions, thoroughly explained options and was very courteous. He was timely in his updates regarding my car. He was a pleasure to wo Steve answered questions, thoroughly explained options and was very courteous. He was timely in his updates regarding my car. He was a pleasure to work with! More
oil change/inspection The service guys at destination are friendly and helpful always. They work hard to make it easy for me, and it is very much appreciated. The service guys at destination are friendly and helpful always. They work hard to make it easy for me, and it is very much appreciated. More
Inconvenient service Took my car in for a day service- ended up being there 4 days. No rental or loaner given unless I paid. Ended up having to then take my car to Honda f Took my car in for a day service- ended up being there 4 days. No rental or loaner given unless I paid. Ended up having to then take my car to Honda for a warranty repair. Won’t be taking it back to Albany again. Dustin was good about updating me but in the end it was just too inconvenient for us, and I had to pay way more for the diagnostic fee then I feel I should have. More
Service to my car was done promptly and efficiently, nice customer service provided as well. Having the oil change vouchers is a nice touch with leased cars. to my car was done promptly and efficiently, nice customer service provided as well. Having the oil change vouchers is a nice touch with leased cars. More
Excellent service. The service department got me in quickly. And did the repairs as requested. They did find an issue and recommended that I addressed it. Which I did. The service department got me in quickly. And did the repairs as requested. They did find an issue and recommended that I addressed it. Which I did. More
Professional customer oriented The staff at Destination Nissan especially Eric Messier is very professional and customer focused. Caring and pride for providing service is definitel The staff at Destination Nissan especially Eric Messier is very professional and customer focused. Caring and pride for providing service is definitely number one at this dealership. More
Awesome service! Awesome customer service. Arrived late and was taken right away. Service was quick and efficient. Waiting area was clean and fresh coffee and pastries Awesome customer service. Arrived late and was taken right away. Service was quick and efficient. Waiting area was clean and fresh coffee and pastries were available. Will definitely be returning for any future service needs. More