Destination Nissan - Service Center

Everything expected! I was completely satisfied with my recent Nissan service at Destination. All work was done quickly and professionally and I was continually apprised I was completely satisfied with my recent Nissan service at Destination. All work was done quickly and professionally and I was continually apprised of the progress. The time passed quickly in their comfortable customer lounge where coffee & tea was available, as well as several different breakfast items. My car was delivered to me beautifully washed. It was a pleasure dealing with destination. More

Airbag recall service scam Asked by Nissan to bring my 370Z in to have passenger air bag changed although not a recall. They wanted to inspect It. When I was driving home after Asked by Nissan to bring my 370Z in to have passenger air bag changed although not a recall. They wanted to inspect It. When I was driving home after service, I noted the airbag warning light was on. I called the service rep Dustin the next business day. Without hesitation, he told me the light was on before I brought the car in. I told him this was not true and he immediately responded that it was nothing to do with the airbag recall. I told him it no uncertain terms he was an idiot for thinking that. I brought the car back and told them to reset the warning light. When Dustin called, he told me that they did a diagnostic which showed it was not related to the recall and they would ‘only’ charge me for an hour. I told them not to touch anything and I didn’t authorize a repair. He said that it was already done and unless I paid they wouldn’t release my car. After several discussions with Nissan corporate, I retrieved my car. They charged $125 to perform a reset that requires the tech to turn the car on for 7 sec and off for 2 sec then repeat 2 more times. A total of 30 seconds for which they charged $125 for something that they should have done when replacing the airbag. They have apparently done this on others when I checked the BBB and Yelp reviews. More

Great! My car broke down 200 miles from home and I was able to make it to Destination Nissan. The communication and care from the service center was amazing. My car broke down 200 miles from home and I was able to make it to Destination Nissan. The communication and care from the service center was amazing. I can’t say enough good things about them. Eric was professional and compassionate. He helped keep me calm during a stressful situation. He is fantastic at his job. I would recommend Eric along with the entire staff at Destination Nissan. Wonderful service! More

April 2019 Service personnel were very nice and professional. Also, Bob the gentleman that drove me and picked me up from work was great. My Rogue was repaired Service personnel were very nice and professional. Also, Bob the gentleman that drove me and picked me up from work was great. My Rogue was repaired, but three service calls since I got my car in September is a little much. Especially, since it was for the same issue. I feel that the sensor should have been replaced at the previous time the car was given 2 updates. More

Quick fix Heard a strange noise in front end of 2016 Rogue. Concerned it was suspension or worse tranny. Turned out to be a loose air deflector. Fixed and on Heard a strange noise in front end of 2016 Rogue. Concerned it was suspension or worse tranny. Turned out to be a loose air deflector. Fixed and on my way after oil change. More

oil change and tire rotation Appointment was made and kept, no waiting to get into the shop. Service took less time than estimated. Service rep kept me updated on service. Appointment was made and kept, no waiting to get into the shop. Service took less time than estimated. Service rep kept me updated on service. More

Oil & filter change Good service, done fast, and no hard sell. We live quite far away from Destination, so getting in and out in a timely manner is important Good service, done fast, and no hard sell. We live quite far away from Destination, so getting in and out in a timely manner is important More

Oil change Had an oil change and drive shaft boot repaired as it was making a loud noise when I turned my steering wheel to the right. Turned out it has been mak Had an oil change and drive shaft boot repaired as it was making a loud noise when I turned my steering wheel to the right. Turned out it has been making this noise on most Nissan Rogue. Glad my car was still under warranty so I did not have to pay for this repair. More

Recalls Would recommend your store to all my family and friends, quick and friendly service. The only thing I would change would be receiving a phone call and Would recommend your store to all my family and friends, quick and friendly service. The only thing I would change would be receiving a phone call and not just a email when my vehicle was done More

Excellent Dustin was very friendly, accommodating & professional. He made sure I knew exactly what the issue was & what was needed to fix it before it was done. Dustin was very friendly, accommodating & professional. He made sure I knew exactly what the issue was & what was needed to fix it before it was done. And to make my day a little nicer, he had my car washed before he gave me back the keys. More