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Deur-Speet Motors - Service Center

Fremont, MI

4.9
421 Reviews

421 Reviews of Deur-Speet Motors - Service Center

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July 21, 2019

Warranty commitment Although having to have the transmission in our new Cherokee replaced after only 1400 miles was disheartening the professionals at Deur-Speet went out More

by crisman01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Bushen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Hope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurtis Harrington, Dyan Zapletal
Jul 24, 2019 -

Deur-Speet Motors responded

So sorry that you had to replace your transmission! We really hate to hear that on a new vehicle, but pleased to hear that your service experience was a good one!

July 12, 2019

Very satisified Stopped in for a grease job and oil change. Was done very fast, Did not get a wash as had gotten a wash the night before. Since did not get wash th More

by OldMan#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 15, 2019 -

Deur-Speet Motors responded

Thank you for taking the time to give us your feed back! Feel free to stop in for that vacuum.

July 02, 2019

Fast and Friendly No matter where I have bought my cars Deur-Speet Motors has always been my go to for service. This oil change was quick as always,FREE was a plus with More

by Rothbury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Gracik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dyan Zapletal
Jul 15, 2019 -

Deur-Speet Motors responded

Thank you for your kind words and for taking the time to give your feedback!

June 30, 2019

Honest! If you're looking for a car dealership and service department that will give you honest and reliable service, look no further! in a world where you c More

by Cindy B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Gracik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

Deur-Speet Motors responded

Wow! This is one of my favorite reviews we have received! We work very hard in all aspect of our dealership, but service is one we really strive to provide a positive experience! Thank you for your business.

June 28, 2019

Oil change Service was quick, convenient, thorough. Staff was friendly and courteous. The free vacuum and car wash is always a great bonus. I have 3 vehicles and More

by Putz6213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Gracik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dyan Zapletal
Jul 15, 2019 -

Deur-Speet Motors responded

Thanks so much for your review of our dealership!

June 22, 2019

Wonderful Service Department I recently needed work done on my Jeep as well as a recall on my Charger. Ken Hope really took care of me, scheduling the work, keeping me informed an More

by Michele57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2019 -

Deur-Speet Motors responded

Thank you for your kind words regarding our service department and Ken Hope. We really appreciate your business.

June 13, 2019

Excellent The staff at the Deur Speet Motors is courteous and professional. The service Department staff explained in detail the problem with my truck and pr More

by CaptJerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

Deur-Speet Motors responded

Always happy to get a great review for our Service Department! Thank you for your time in providing a review.

June 11, 2019

Unprofessional Tried to contact this place a number of times about a service and a quote, haven’t received any information back and it’s been well over a month. If y More

by Travis123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Kurtis Harrington, Dyan Zapletal, Don Pavlige
Jun 11, 2019 -

Deur-Speet Motors responded

Travis, Please feel free to contact myself directly tomorrow at 231-924-3640 ext 1006 and I will see that the information your looking for is delivered. I will also look into where the communication breakdown happened. Look forward to our conversation and fixing our mistake. Bruce Gracik

June 07, 2019

Oil change and tire rotation Fast service, friendly and nice. Everyone is so willing to help in whatever area we need. We talked with Rebecca about doing another lease, while More

by Nanaluvs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Gracik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Thompson
Jun 19, 2019 -

Deur-Speet Motors responded

Thank you for your review!

June 06, 2019

Excellent service! Our vehicle needed service, ,but we weren't sure what was wrong. It was diagnosed quickly and we were informed of the specific issues it had. While fi More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hope
5.0
This rating includes all reviews, with more weight given to recent reviews.
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