I brought my car to Devan at the recommendation of a friend for service. I had been in a minor accident and after the body shop that worked on my car had it for almost 3 weeks, it felt as though it was pulling to the right, even though the invoice said an alignment was done on my car. When I questioned the body shop, the owner got a little nasty that I questioned his work so I didn't want to go back to him. John was very professional and did a thorough job of having one of his technicians go through my car to see what the problem was. The issue turned out to be a part that the original body shop claimed they had repaired, when in fact they had not! John quickly got my car fixed, helped with the insurance claim, and gave me a loaner car while they had my car since the parts had to be ordered. I do not own an Acura, so they needed to order Nissan parts for my car. I was so impressed with how easily he handled this that I have no doubts in referring anyone here for service!