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Dewey Ford
Ankeny, IA
534 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 534 reviews
July 31, 2018
Excellent Very helpful and listened to what I was shopping for! Didn’t try to pressure me into something else. Made my experience at Ford easy. Very helpful and listened to what I was shopping for! Didn’t try to pressure me into something else. Made my experience at Ford easy. More
by Ford3
Employees Worked With
Stephen Collins
July 30, 2018
Dewey Ford I felt the staff and everyone involved was taking the time for me to find something that would fit within my budget and help me enhance my options for I felt the staff and everyone involved was taking the time for me to find something that would fit within my budget and help me enhance my options for myself and my two sons. I feel they took the time to listen and then direct me to the car that was best for me. Thank you so much Dewey Team! More
by Rob329
Employees Worked With
T. Atkinson, Gregg Evans
July 25, 2018
I’ll never walk through their doors again. We didn’t get our third oil change that we bought when we bought the vehicle. This place is a joke. NOT recommended! Was never a good experience fro We didn’t get our third oil change that we bought when we bought the vehicle. This place is a joke. NOT recommended! Was never a good experience from the start when we had to wait 4 hours just to pick up the car. They had 4 days to have it ready. I’ll never go back. More
by Jake and randy
Employees Worked With
Andy Mattes, Stephen Collins, John Bentley JR
July 03, 2018
It was wonderful. I have bought several cars from Dewey Ford. Always treated well. Joe Green was so helpful and so was the financial person. Will be back for service I have bought several cars from Dewey Ford. Always treated well. Joe Green was so helpful and so was the financial person. Will be back for service. More
by Ewinghuegel446
Employees Worked With
Joe Green
June 08, 2018
Service Department is Great They have always taken VERY good care of my Vehicle Needs . Good warranty service and repair .I would recommend them for service repair and parts depa They have always taken VERY good care of my Vehicle Needs . Good warranty service and repair .I would recommend them for service repair and parts department. More
by FORD
Employees Worked With
Bill Tremmal, Rusty Bogue, John Bentley JR
June 05, 2018
Charged for tire rotation...did not do it Recently purchased a new Ford Explorer from Dewey ford Ankeny. Sale was done without major issues. During the purchase, I also bought a package of t Recently purchased a new Ford Explorer from Dewey ford Ankeny. Sale was done without major issues. During the purchase, I also bought a package of three oil changes to include tire rotations. Took the car in at 3000 miles for oil change and tire rotation. Have a receipt stating vehicle checked out well. Oil changed and tires rotated. A week prior to the oil change/rotation service noticed a small bit of damage to the right front tire. Took it to a tire dealer to see if it needed replaced. Tire was good to go. If you haven’t guessed it by now, it was the right front tire and that’s where it is today. Right front. Was not rotated. Now I don’t have any confidence that the vehicle was inspected or if the oil change was even performed. No confidence in the dealer means no more service there. Beware buying prepaid oil change and tire rotations from them. I’ll probably chuck the remaining two and chalk them up to a bade choice made by me. I hope the dealer management reads this...I’m gone. More
by Bob
Employees Worked With
Dustin Bjornson (name on service ticket)
June 03, 2018
Great Service. Mike Allen was excellent to work with. The dealership is professional and friendly. They met me at the time I requested. Very flexible. i can’t say enough about how well Mike Allen did w The dealership is professional and friendly. They met me at the time I requested. Very flexible. i can’t say enough about how well Mike Allen did working with me. More
by Bmh
Employees Worked With
Mike Allen
June 01, 2018
Over the top This is the best service department ever!!! I would recommend anyone That needs any service work done to see Ernie in Dewey ford service department!! This is the best service department ever!!! I would recommend anyone That needs any service work done to see Ernie in Dewey ford service department!! More
by Zp1984
Employees Worked With
Ernie
May 31, 2018
Good communication I liked all the communication on what the problems and solutions were for my vehicle. Service rep was very helpful and followed up with me regularly. I liked all the communication on what the problems and solutions were for my vehicle. Service rep was very helpful and followed up with me regularly. More
by goarmybn78@gmail.com
Employees Worked With
Brandon in Service , John Bentley JR
May 24, 2018
Bad experiences with device and buying a car Bogus deal on buying a car and many many problems with service department. For a new car too may problem wrong with and now I can't take or sell due t Bogus deal on buying a car and many many problems with service department. For a new car too may problem wrong with and now I can't take or sell due to upside down on loan thanks to the guy who sold it to me. AND LACK OF COMMUNICATION! More
by Melhoz
Employees Worked With
Mike Woodard, other name not listed or do not recall., Steve Sexton, Brad Harrison, Scot Bergman
