Dewey Ford

wonderful experience Salesman was friendly knowledgable and very accommodating. Very good..😄😄 showed us all info on vehicle. Was a good experience since this was our fir Salesman was friendly knowledgable and very accommodating. Very good..😄😄 showed us all info on vehicle. Was a good experience since this was our first hybrid More

Joe green was awsome Joe green was the best salesman I've dealt with in 20 years He met me at the door and was very pleasant and came in on his day off to sale me the tru Joe green was the best salesman I've dealt with in 20 years He met me at the door and was very pleasant and came in on his day off to sale me the truck very professional More

Service Center-Great! Cashier-Not great! We take our Explorer to Dewey for all services and have always been happy with their service. My problem is with the cashier. The service center close We take our Explorer to Dewey for all services and have always been happy with their service. My problem is with the cashier. The service center closes at 7pm, but there is supposed to be a cashier available until 8pm (when the entire building closes). My husband had a long day at work and wasn't able to get there until 7:40pm. He was told the register was closed out at 7pm and he could not be helped. What?! No offer to reopen. He offered to leave a credit card number, to call in the morning. Not having a vehicle can be a big deal to most households and she just didn't care. He finally asked if there was ANY way to get his keys. They made him go to the Fleet Farm next door to use the ATM so he could leave cash. When he returned, the doors were locked (still before 8pm). Luckily, she was willing to open it. You are OPEN UNTIL 8pm. Registers get closed out and doors get locked AT 8pm. Any lingerers finish their business and leave. That is how retail works. So either do your job until 8pm or find somebody who will. Rusty was great, though! More

Good prices, not so great at organization Good prices on trucks, especially on Raptors. Average on trade values. But they tried to sell me a truck that was already sold to someone else. Good prices on trucks, especially on Raptors. Average on trade values. But they tried to sell me a truck that was already sold to someone else. More

Dewey Ford personnel made my experience of buying a new vehi Dewey Ford made it a great experience to purchase a new vehicle from sales service and financing. Salesman helped in understanding all the technology Dewey Ford made it a great experience to purchase a new vehicle from sales service and financing. Salesman helped in understanding all the technology service and parts great on adding options and financing help understand all the paperwork needed to make the purchase I would recommend them to anyone More

Very good My experience at this dealership has been very positive. All personnel have been helpfull and pleasant. Have purchased two vehicles there and feel I r My experience at this dealership has been very positive. All personnel have been helpfull and pleasant. Have purchased two vehicles there and feel I recieved great deals. Kevin is more than just a sales person. More

When I service my truck it's supposed to come with a car Wor When they service my truck it was supposed come at the car wash and tire rotation they failed to wash it once again very dissatisfied with the service When they service my truck it was supposed come at the car wash and tire rotation they failed to wash it once again very dissatisfied with the service but I've been getting when you pay for something you expect it done The guy spoke with really didn't seem to care More

Lying about not knowing the problem so they can bill me 380$ Went in asking why my truck sounded like a diesel and was told he had never heard of that before and told him i couldn't believe that it was all over Went in asking why my truck sounded like a diesel and was told he had never heard of that before and told him i couldn't believe that it was all over the net about the cam value my truck has 11100 miles pn it and he told me i need a new engine took of my truck so it was not abused he just lyed to me.no response from any one at dewey !!!!!!! More