Dewey Ford

Great helpful employees After much internet research I had my vehicle picked out & price in mind. Employees listened, answered my questions & made the process pretty straight After much internet research I had my vehicle picked out & price in mind. Employees listened, answered my questions & made the process pretty straightforward Will return when I make my next purchase More

Nissan Armada Platinum I drove 3.5 hrs to buy my dream SUV. I knew the time to find a deal on the 2015 body style would start to run out. As a divorced Mama this was my firs I drove 3.5 hrs to buy my dream SUV. I knew the time to find a deal on the 2015 body style would start to run out. As a divorced Mama this was my first bargained & purchased completely on my own, vehicle. We made the deal and I took that 3.5 hr drive home in luxury. Thanks so much Kory ! More

Excellent customer service I had been going to Stivers, first on Merle hay then in Waukee when they closed Merle hay. I continued to go to Waukee even though it was 35 minutes a I had been going to Stivers, first on Merle hay then in Waukee when they closed Merle hay. I continued to go to Waukee even though it was 35 minutes away from where I live because I had decent experience and was afraid to try somewhere else that may be worse than the service they provided, but after having a really HORRIBLE experience with their dealership (both the sales and service department), I decided to switch. I was very impressed with Dewey, first by the friendly service department (Mack and the manager) and then by the sales department (Shane). They went above and beyond to ensure I was happy with my experience. I really appreciate the extra time they spent with us and making us feel like a valued customer and not a number. These days it's really hard to find a place that hasn't lost their sense of "small town" hospitality. More

very pleasant Everyone was very helpful and professional We enjoyed working with them. We're also helpful when our old pickup was brought in for repair after an Everyone was very helpful and professional We enjoyed working with them. We're also helpful when our old pickup was brought in for repair after an accident. Would recommend this dealership. More

Great experience!!!!!! The guys at Dewey were awesome to work with. They listened to what I needed. I would highly recommend any one looking for a vehicle. The guys at Dewey were awesome to work with. They listened to what I needed. I would highly recommend any one looking for a vehicle. More

My F-350 I recently purchased a F-350 from Dewey Ford, after my vehicle was totaled in a vehicle accident. Ron Pink and Harley Deems not only gave me a very go I recently purchased a F-350 from Dewey Ford, after my vehicle was totaled in a vehicle accident. Ron Pink and Harley Deems not only gave me a very good deal on my new truck, they even went out of their way to pick it up out of town. The vehicle I wanted was located at another dealership. After the purchase was made, they made every effort to replace all of the aftermarket items that were on my wrecked F-350. This included taking it to other businesses to have them put on and picking it up. The after market items included 3 different businesses across town. This is something that you will not find in any other dealership in the state and the care and customer service they provide to make sure I was 110% satisfied. When my vehicle was totaled from a lady that was reading her garmen and not paying attention to the road, I was devastated and was lost on what to do. This vehicle was my baby and meant a lot to me and both of these guys knew that. I want to thank both of them for making this experience less painful and going completely out of their to accomplish this sale and taking care of me and my family. If you are looking for a new or used vehicle you would be crazy to go anywhere else with the service they provide and the care they put into making you 110% satisfied. Thanks again!!!!!!!!!!!!!! your the best at what you do. More

BEWARE they don't listen to customer request!! I had taken my 2012 Mustang for an oil change, they set me up for the works package ... for one I didn't know what THE WORKS consisted of the service I had taken my 2012 Mustang for an oil change, they set me up for the works package ... for one I didn't know what THE WORKS consisted of the service rep (Marcus) pointed to big sign hanging in service area, didn't explain anything. I thought okay... that should of been my first heads up. I told him I recently had new tires put on an they didn't set my sensors on tires, but I didn't have any indicating lights showing on dash.. he said then they should be okay. I thought okay he should know what he's talking about so I let that go. Then I wanted my air filter changed and oil that was main reason for my appointment. I drove an hour to get there I should of drove another few mins to different dealer, but lesson learned!! Nick the service rep which wasn't the one who checked me in for my appointment came and got me said the car was done. when he gave my the bill I looked it over and had a few questions for him.. when looking at my receipt I noticed the oil change,rotating of tires and vehicle check-up was marked done and everything else was marked okay and they had checked tire tread an brake wear. First I asked why air filter wasn't changed,, oh, they just check to make sure okay... NO I wanted it changed! Nick had to explain its a paper air filter,,, first of all I'm not a STUPID GIRL and I know the stock ones are PAPER! After talking to Nick I was so upset that another Ford dealership had let me down, I payed my bill an left because I had more appointment that day. I wasn't able to look car over before I left dealership. After returning home I looked car over an tires have NOT been rotated and the fluid for washer had not been filled, bone dry! And ALL fluids were checked okay on inspection sheet...?? Wondering if my oil even got changed!!!???? I will be going back to talk with manager about this and remember I drive an hour to get there... I didn't ask for the WORKS they should maybe listen to what the Customer wants! More

Professional! Friendly! Knowledgeable! Honest! I have had my car serviced at this location numerous times due to the high milage on my car and parts needing replaced as well as regular sceduled mai I have had my car serviced at this location numerous times due to the high milage on my car and parts needing replaced as well as regular sceduled maintenance. I will continue to have this dealership oversee and repair any problems with my car. This dealership is truly far and above what you would expect in all ways! BEST OF THE BEST! More

Only Good Dealer in Ankeny Thank God for Dewey! We have three dealers in town and two of them are very cold and unfriendly. Where as Dewey people are friendly and always thank m Thank God for Dewey! We have three dealers in town and two of them are very cold and unfriendly. Where as Dewey people are friendly and always thank me for my service, (Korea Vet). Karl's people didn't even notice my service cap. Also the nice thing about Dewey is the layout of the customer area, sale area and cashier. They make a active busy area that is pleasant to wait in and people watch. Their service is the best hands down. More

Great place to do business This is the 8th vehicle I have bought from Dewey over the last 4 years and every time the service is amazing. The sales management is easy to work wit This is the 8th vehicle I have bought from Dewey over the last 4 years and every time the service is amazing. The sales management is easy to work with and the sales people are great. Chris Glenn in the finance department is very helpful and got me the financing I was looking for. More