Dewey Ford

I spent time looking at the dealership's web page searching for just the right vehicle. I was undecided as to what I wanted to get when I first started looking but was quick to decide on the Edge. searching for just the right vehicle. I was undecided as to what I wanted to get when I first started looking but was quick to decide on the Edge. I called and talked to Beau Nielsen who was very professional and friendly. We set up an appointment with me to come and look and when I got there Beau had one Edge picked out for me. I could tell he had listened to what was important to me as far as added features and color because when I got there I fell in love with the Edge he had selected. I think he did a great job at selling the vehicle. He took the time to make sure that it was cleaned and detailed as it was a used vehicle but people still can't believe it was used because of the great job the crew did to get it ready. I will definitely buy my next vehicle from Beau as well. He does a great job at building trust and I think that's important in car sales. I was not as impressed with the financing department. I felt like I was given a great price on the vehicle but felt pressured to add a lot of extras at finalizing the sale that I wouldn't normally purchase. They already had them typed into the forms and acted like it would put them out because it would be a big deal to change them. They knew I wanted the vehicle very badly by that point and wouldn't argue. That's what these people count on so they're great sales price turned into a nightmare price by the time they were done. More

We have purchased two Fords actually within a week of each other two years ago, my husband's Edge and my Escape - and then we purchased my second Escape so I could have the Hybred model. My husband is each other two years ago, my husband's Edge and my Escape - and then we purchased my second Escape so I could have the Hybred model. My husband is a FORD guy through and through - always has been - always will be - Dewey Ford has taken care of him in the manner he expects - friendliness - expert people in the customer service and service departments to help the routine checks go smoothly - - - I, on the otherhand, am a Zack & Juan follower!!! They are terrific to someone who knows nothing about cars and help me with all of the things I need to know to make my experience with my Escape a wonderful one!!!! Dewey Ford will continue to be our dealer!! More

Zach is the man that helps you find the vehicle that you are looking for that best suits your needs. He is very throughal ,positive, wants to make sure he goes over everything before you go out the door.Al are looking for that best suits your needs. He is very throughal ,positive, wants to make sure he goes over everything before you go out the door.Always EARGER TO HELP YOU!!!SERVICE IS ZACH!! Zach represents himself in a BUSINESSS ALL the time when I am their, and always dressed for his Job!!! SATISFACTION is what Zach wants for all his customers!!!! BE HAPPY with your purchases and know he will be their if you need him!!!! More

The staff at Dewey Ford in Ankeny Iowa that I dealt with on my latest F150 purchase made the entire experience the most enjoyable that I have had yet. Zach Battani, Doug McGrew and Mike Martin in the finan on my latest F150 purchase made the entire experience the most enjoyable that I have had yet. Zach Battani, Doug McGrew and Mike Martin in the finance department did everything that they could to get me the right vehicle for the right price and treated me extremely fair on my trade in vehicle. The vehicle that I purchased was in the delivery/pick-up area all cleaned up and ready to go when I was ready to pick it up and the sale of the vehicle and the financing process was flawless. Zach made a point of contacting me a couple times after the purchase just to make sure everything was going good with the new vehicle so the overall customer service was excellent. I would and have highly recommended this dealership and sales staff to anyone that is looking for a new vehicle. More

We have purchased two vehicles from Dewey, both of which we have had the pleasure of working with Don. The most recent purchase was a 2010 F150 Lariat. After a couple hours of the whole rigamarole of buyin we have had the pleasure of working with Don. The most recent purchase was a 2010 F150 Lariat. After a couple hours of the whole rigamarole of buying a new vehicle and trading in, we had made a decision. We went home that night and I tossed and turned all night because there were a few features on the truck that we really wanted; one being a backup camera/sensor. They had agreed to put one in aftermarket, but we felt if we were going to spend that much on a vehicle then we didn't want to settle or regret the purchase a few weeks down the line. I went in the next morning and expressed my concerns. Harley helped us that morning as Don was off that day. He found us another vehicle with everything we wanted and more! We picked up the truck the day it came in and drove away really happy and haven't regretted it for one second! Also, we had purchased a van from another dealership and had it serviced at Dewey after the warranty had expired. The leather on our drivers seat was starting to crack and Derek from the service department did everything he could to help us. The manufacturer wouldn't fix/replace the leather, so the dealership hired another company to fix the leather and didn't charge us for the repair! We will definitely be a repeat customer at Dewey! Thank you for all of your hard work and help! More

My experience with Dewey Ford was a great! I had been My experience with Dewey Ford was a great! I had been wanting a F-150 for sometime so i went out to dewey and talked to Kevin Gascon. He showed me t My experience with Dewey Ford was a great! I had been wanting a F-150 for sometime so i went out to dewey and talked to Kevin Gascon. He showed me the diffrent F-150's they had in stock,i picked the one i liked. Kevin got the paper working rolling, and i got to met Erin Gasparovich who is the promotions manager. Erin talked to me about the diffrent services they provide to the customers. With all the information erin gave me it was a easy choice to have some extra services done to F-150 i was buying. From start to finish i am pleased with the service of DEWEY FORD! More

I Shopped at 3 other dealerships in the area and Dewey Ford provided the best deal for me. I traded in a 2001 Ford F150 that I originally purchased used from them 6 yrs prior. Sales rep Mike Downer was ve Ford provided the best deal for me. I traded in a 2001 Ford F150 that I originally purchased used from them 6 yrs prior. Sales rep Mike Downer was very easy to work with and made sure I didn't have to waste a afternoon purchasing a new/used vehicle (I cant stand waiting around) I had my own financing line up threw my credit union but Business Manager Michael Martin gave me a even better rate. I will not hesitate in going back to them in the future. I will still shop around but I'll probably end back at Dewey in Ankeny. More

We recently purchased a Fiesta at Dewey Ford and can't say enough about our experience. Our salesman, Rob Hinrich was the main reason we even considered Dewey. From our first impression of him to the da say enough about our experience. Our salesman, Rob Hinrich was the main reason we even considered Dewey. From our first impression of him to the day the deal was signed he was true to his word and a pleasure to work with. What we discovered was everyone from Rob to Stephanie in finance they were just great! We look forward to years of working together. More

Chad did an awesome job in locating a truck that fit all of our needs and it was an excellent price too! We spoke with Chad first on a Saturday and told him what we were looking for in a vehicle. Within a c of our needs and it was an excellent price too! We spoke with Chad first on a Saturday and told him what we were looking for in a vehicle. Within a couple weeks he located a truck that was perfect and called us back before it was sold to another customer. He stayed late to finish the deal - past closing time. More

I just purchased my first new car from dewey ford in ankeny and I found the whole process to be pretty easy and painless. My salesman kevin was very knowledgeable about my car and did a great job of lis ankeny and I found the whole process to be pretty easy and painless. My salesman kevin was very knowledgeable about my car and did a great job of listening to my needs as a consumer. And once we worked or the details brandon showed me how my car works. he also was friendly and really walked me through all the systems' overall, I would definitely buy from dewey ford again as well as recommend them to my friends. More