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Dewey Griffin Subaru
Bellingham, WA
72 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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72 Reviews of Dewey Griffin Subaru
March 09, 2015
It was high pressure and Horrible. They don't care about you The salesmen was very nice but he was the only one I liked in the whole bunch. They lied over and over again. They kept saying they were a no pressure The salesmen was very nice but he was the only one I liked in the whole bunch. They lied over and over again. They kept saying they were a no pressure company but were trying to force things we did not want. We agreed on a price and I told them to write up the deal so I could get a check from my bank. They kept trying to get me to go through there financing even though I was pre-approved by my bank.at 2.99% saying I was just making things harder. How is it harder for me just to bring in a check instead of dealing with waiting hours for them to try to find financing. They could have been honest and said if they set up the financing they get a kick back but instead they tried to make me feel dumb for getting pre-approved. They said they could get me a better rate at my bank, but my finance guy at the bank told me that's not true. The finance lady Lori was completely rude and insulted me. They would not listen and kept talking about non-sense. Everything was agreed on but they kept just trying to push things. like gap coverage and warranty even when I told them I didn't want it The car has a 60000 mile factory warranty so do I didn't need it. On their demo cars that are almost new with 3000 or less miles they will claim they all came from there lot but truly some come from other places. (example of lying) As soon as you drive a car off the lot its drops tremendously in value so don't let them compare it to new because its used. I wish I could say I would buy another car from them but I won't. When half the reviews are bad that tells you something. They are bad and I wouldn't go there unless you had to. Unfortunately are salesperson works with some of the rude people and that is unfortunate for him because they make him look bad. If you do go there make sure you deal with Robert. He is a good guy and was actually very honest, A few of his co-workers almost lost the deal for him and if it wasn't for him i would have walked out. I still cant believe their finance lady insulted me when I was about to spend $25000(Lori). Thought I would give a review so other people don't get bullied by them.. Again Robert is a good honest salesperson. I hope they see this so they think twice about how they treat their customers and will start listening to the customer. More
by hello123
Employees Worked With
Salesmen
April 24, 2014
Sales Great store for sales and service. Having had 2 previous subarus and now a new one. Service dept is great and always very helpfull. Service loaners p Great store for sales and service. Having had 2 previous subarus and now a new one. Service dept is great and always very helpfull. Service loaners plus a dog park More
by Carlba1959
Employees Worked With
Keith
April 21, 2014
AMAZING SERVICE All of the staff at Dewey Griffin are amazing. My family has purchased four cars from Dewey Griffin and every purchase has been extremely positive wi All of the staff at Dewey Griffin are amazing. My family has purchased four cars from Dewey Griffin and every purchase has been extremely positive with no pressure. I have always taken my vehicles in to Dewey Griffin for scheduled service and oil changes and have never been disappointed! This Dealership really cares about it's customers and makes you feel like part of the family. More
by gegenhuber
Employees Worked With
Joshua Gimse
March 03, 2014
I had an an excellent purchase experience with Dewey Griffin Subaru. I was very satisfied with my trade-in value, had a courteous, efficient sales experience, and excellent follow-up. There was a mix-up Griffin Subaru. I was very satisfied with my trade-in value, had a courteous, efficient sales experience, and excellent follow-up. There was a mix-up on snow tires I ordered, and Dewey Griffin replaced them without question after I had needed to drive on the other tires for a week. I have been very happy with my dealings with this car dealership. Service has also been excellent. More
by jkr000
Employees Worked With
Sharon Chavira
May 14, 2013
For being a novice car consumer, I would have to say that Dewey Griffin nailed it. I was not only greeted with exceptional customer service from Sharon and Guy, but I was provided with excellent knowledge, Dewey Griffin nailed it. I was not only greeted with exceptional customer service from Sharon and Guy, but I was provided with excellent knowledge, guidance and direction in regards to completing ALL the necessary steps in order to purchase a reliable vehicle. I, above all, truly appreciated how Dewey Griffin focused on making sure that I came first as a customer. It was a pleasant, non-abrasive, anxiety free and comfortable environment. I am grateful that this was the first place to purchase my first car. Thank You! More
by leilani215
Employees Worked With
Sharon Chavira and Guy Miller
January 15, 2013
I love that went I went in to by my new car that they asked me to drive others around town that I liked so i could compare. Then when I was totally set on the 2012 Forrester I was happy that they were co asked me to drive others around town that I liked so i could compare. Then when I was totally set on the 2012 Forrester I was happy that they were considerate of my feelings. Not pushy. Brought my dog Maggie with me (even she got peanut butter treats and a lot of love). It was comfortable and I continue to use their service department to do maintance. The are competeitive pricing and always have a car I can use if needed. Very pleased. More
by DONTWANTTOGIVE
Employees Worked With
Guy Miller
October 26, 2012
Dewey Griffin Subaru in Bellingham is always a wonderful place to buy a new or used car. All of the staff including the management and service department are always doing there best to make customers experi place to buy a new or used car. All of the staff including the management and service department are always doing there best to make customers experience as wonderful and easy as possible.There awalys running great deals on cars and service, not to mention the free car washes!!! I also love all the community events they sponsor like for the boys and girls club, whatcom humane society, ect. More
by jessica3540
Employees Worked With
guy miller
July 26, 2012
I recently traded my 2011 Subaru WRX with 10,000 miles on it and wish I had never stepped foot into this dealership. All in all they charged me $9,990 for a car that was worth $6,500, and got my WRX for an it and wish I had never stepped foot into this dealership. All in all they charged me $9,990 for a car that was worth $6,500, and got my WRX for an astonishing $17,000. Dotan stated that with 10,000 miles, 2011 WRX's are only going for around $20,000 (but it is posted on their web site for $29,000). DON'T believe a word they say, he had an excuse for about everything. The vehicle that I aquired is a nightmare, it started about 2.5 weeks after buying the car. First the strut that had been replaced was not bolted on correctly (bolts were almost falling off), the car would not go over 3000 rpm and I had to take it to a mechanic for a diagnostic only to find out they had not changed the oil recently, and the A/C was inoperable. They fixed the A/C, and told me they checked the bolts on the strut. This whole experience has left a bad taste in my mouth. I just reccomend that you proceed with caution while trying to buy or trade your car at Dewy Griffin Subaru in Bellingham WA. More
by joshpmerch
Employees Worked With
Dotan Bershan
May 03, 2011
The worst experience ever in car shopping in my life. The worst experience ever in car shopping in my life. Sales manager was arrogant and rude. After leaving the dealership, general manager called t The worst experience ever in car shopping in my life. Sales manager was arrogant and rude. After leaving the dealership, general manager called to offer the same car at an even higher price! Do they really think customers are that stupid? Who would ever buy a car from them? After this ugly experience, we purchased a new Subaru from a friendly, no pressure dealership at a great price. Advice to everyone: DO NOT GO TO DEWEY GRIFFIN. More
by MayneMomma
Employees Worked With
Dotan and Sales Manager
December 05, 2010
Felt VERY pressured to buy. Also felt manipulated by the salesperson--and lied to about how much they were going to make on the deal. Would never buy from them again. I love the car, but the experience ma salesperson--and lied to about how much they were going to make on the deal. Would never buy from them again. I love the car, but the experience makes me sick to my stomach when I think about it. More
by jowan
Employees Worked With
Joseph Pace
