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DiFeo Kia
Lakewood, NJ
1,302 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,302 Reviews of DiFeo Kia
October 04, 2025
the service dept is great but i would NEVER buy another car there - the manager, Michael and the sale, Al ripped me off and when i went back with my complaints, they would fix it for $7000. i am still stru car there - the manager, Michael and the sale, Al ripped me off and when i went back with my complaints, they would fix it for $7000. i am still struggling with the issues. More
by nlsharon6
Employees Worked With
Al Angelo
September 22, 2025
They sold me a KIA Soul that had many problems, and solving each one was a terrible experience, going back and forth countless times. Six times to solve a simple problem: a gas leak with the AC, and I solving each one was a terrible experience, going back and forth countless times. Six times to solve a simple problem: a gas leak with the AC, and I really don't know if it's been resolved. They gave me the vehicle with only one key. I've gone back many times, and six months later, they won't give me the second key and only give excuses. They also sold me the car with a defective battery and now they want to sell me a new battery for $444.04. And the rudeness I suffered from the manager is beyond words. More
by Gabriel
Employees Worked With
Renee Meyer, Simon Zion
August 22, 2025
I have used DeFeo Kia since 2021 when I bought my Optima. There were 3 incidents where the oil plug was loose and it leaked out onto my driveway. The last time I brought it there, the pulley to open the ho There were 3 incidents where the oil plug was loose and it leaked out onto my driveway. The last time I brought it there, the pulley to open the hood was broken. I do not recommend this dealership. More
by maremcguckin
Employees Worked With
I don't know his name. Gentleman of color.
August 10, 2025
The best service department in the entire world Shawna very kind, courteous, polite, go out of their way for you. I would never go to anywhere else. very kind, courteous, polite, go out of their way for you. I would never go to anywhere else. More
by llandzoocrew
Employees Worked With
Shawna in service and Chris salesman
August 06, 2025
Very easy going and polite. Patient with older people, did not mind to re explain things once again. Makes you feel comfortable with any questions. Willing to help familiariz Patient with older people, did not mind to re explain things once again. Makes you feel comfortable with any questions. Willing to help familiarize you with the vehicle. Would recommend him to anyone. More
by Margaret
Employees Worked With
Younger Nick, Simon Zion
July 30, 2025
Absolutely fantastic. Extremely friendly and accommodating. I have been bringing my cars here for several years now and have always been extremely satisfied. Matt and Jen Extremely friendly and accommodating. I have been bringing my cars here for several years now and have always been extremely satisfied. Matt and Jen are awesome! More
by jackzaccaria
Employees Worked With
Matt, Jen
July 12, 2025
Sammy was absolutely incredible! Made it a very easy process and we ended up leaving with a new 2025 KIA Sorento, super happy with the car! Made it a very easy process and we ended up leaving with a new 2025 KIA Sorento, super happy with the car! More
by roque311997
Employees Worked With
Sammy Chow
June 30, 2025
Sammy Chow top salesman for 2025, I saw my Kia online and met with Sammy, I purchased the exact car I saw and drove home with exactly what I came for, car, price, payment, customer respect. Cannot say enough met with Sammy, I purchased the exact car I saw and drove home with exactly what I came for, car, price, payment, customer respect. Cannot say enough about why I would recommend DeFeo Dealership and Sammy Chow! Thank you for making it happen More
by Robin Wiley-Duca
Employees Worked With
Tony Finance, Sammy Chow
