Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DiFeo Kia
Lakewood, NJ
1,307 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,307 Reviews of DiFeo Kia
November 23, 2025
At DiFeo Kia I was met by Simon when I first walked in. He took the time to understand what I wanted, answered all questions and was able to give me a very good deal . It was a relaxed experience and no p He took the time to understand what I wanted, answered all questions and was able to give me a very good deal . It was a relaxed experience and no pressure . Based on my experience there , I would highly recommend the dealership and Simon. More
by sparks
Employees Worked With
Simon Zion
November 17, 2025
Service consisted of tire rotation and balancing, and four wheel alignment . Work was done promptly, dealership was clean and friendly, service rep explained work performed. four wheel alignment . Work was done promptly, dealership was clean and friendly, service rep explained work performed. More
by Bfitz
Employees Worked With
Jenn Hanlon, Matt Glerum
October 31, 2025
Matt in service dept was very helpful while we waited for our Optima to be serviced. We had an appointment made online the day before. Took about 70 min despite being very crowded. Comfortable seating and sn our Optima to be serviced. We had an appointment made online the day before. Took about 70 min despite being very crowded. Comfortable seating and snacks provided while waiting. Mailed coupons were accepted, and price was reasonable for what was done. Would highly recommend. More
by Mor92lc
Employees Worked With
Matt in Service Dept
October 30, 2025
EXCELLENT SALESMAN, EXCELLENT FINANCE, EXCELLENT COFFEE, SALESMAN AL AND FINANCE MANAGER KEN ARE OUTSTANDING!!! THIS IS MY THIRD TIME BUYING FROM DIFEO... NEVER A PROBLEM!!! SALESMAN AL AND FINANCE MANAGER KEN ARE OUTSTANDING!!! THIS IS MY THIRD TIME BUYING FROM DIFEO... NEVER A PROBLEM!!! More
by Kenny G.
Employees Worked With
Al Angelo, Kenneth Arias
October 04, 2025
the service dept is great but i would NEVER buy another car there - the manager, Michael and the sale, Al ripped me off and when i went back with my complaints, they would fix it for $7000. i am still stru car there - the manager, Michael and the sale, Al ripped me off and when i went back with my complaints, they would fix it for $7000. i am still struggling with the issues. More
by nlsharon6
Employees Worked With
Al Angelo
September 22, 2025
They sold me a KIA Soul that had many problems, and solving each one was a terrible experience, going back and forth countless times. Six times to solve a simple problem: a gas leak with the AC, and I solving each one was a terrible experience, going back and forth countless times. Six times to solve a simple problem: a gas leak with the AC, and I really don't know if it's been resolved. They gave me the vehicle with only one key. I've gone back many times, and six months later, they won't give me the second key and only give excuses. They also sold me the car with a defective battery and now they want to sell me a new battery for $444.04. And the rudeness I suffered from the manager is beyond words. More
by Gabriel
Employees Worked With
Renee Meyer, Simon Zion
August 22, 2025
I have used DeFeo Kia since 2021 when I bought my Optima. There were 3 incidents where the oil plug was loose and it leaked out onto my driveway. The last time I brought it there, the pulley to open the ho There were 3 incidents where the oil plug was loose and it leaked out onto my driveway. The last time I brought it there, the pulley to open the hood was broken. I do not recommend this dealership. More
by maremcguckin
Employees Worked With
I don't know his name. Gentleman of color.
August 10, 2025
The best service department in the entire world Shawna very kind, courteous, polite, go out of their way for you. I would never go to anywhere else. very kind, courteous, polite, go out of their way for you. I would never go to anywhere else. More
by llandzoocrew
Employees Worked With
Shawna in service and Chris salesman
