Diablo Subaru of Walnut Creek

No Pressure sales Enjoyed my experience with Diablo Subaru, my first Subaru outback, couldn't be happier with the whole process! thank you David Nevitt and Matt Gregory Enjoyed my experience with Diablo Subaru, my first Subaru outback, couldn't be happier with the whole process! thank you David Nevitt and Matt Gregory for taking care of me!! More

Low-key and easy to deal with. From the time I first went to the dealership just to look at the cars, Mo was low-key, informative, and listened to my needs. When I returned for a te From the time I first went to the dealership just to look at the cars, Mo was low-key, informative, and listened to my needs. When I returned for a test drive, Mo guided me to the right product and after one week I am satified I made the right choice. More

Great Internet Sales Management Experience I received an eprice email quickly and made an appointment to test drive the car. It was over a busy holiday weekend. When I arrived, Gino met me an I received an eprice email quickly and made an appointment to test drive the car. It was over a busy holiday weekend. When I arrived, Gino met me and had the car ready for my test drive. The purchase process went smoothly with Adam despite a hectic day for the sales department. More

Initial contact with a hard-pushing salesman was off-putting Excellent, quiet and informative buying process with the young salesman Yoni; there was a positive follow-on for Perma-Plate installation with the Ser Excellent, quiet and informative buying process with the young salesman Yoni; there was a positive follow-on for Perma-Plate installation with the Service team. More

Great service with a smile Daryl was excellent from start to finish. He came to let me know that he was going on his lunch break and then he let me know when he returned to inf Daryl was excellent from start to finish. He came to let me know that he was going on his lunch break and then he let me know when he returned to inform me that my car was almost done. Scott, the GM even came to sit down with me for small talk and casual conversation. I will definitively be going back to Diablo Subaru of Walnut Creek! PS, I also loved my email confirmation with the entire overview of my service inspection. This is a great way to keep track of my vehicle records. Thank you Diablo Subaru!! More

Fantastic I found myself looking for a new car after my car had been totaled. Safety is my number 1 concern, I had done extensive research online and had driven I found myself looking for a new car after my car had been totaled. Safety is my number 1 concern, I had done extensive research online and had driven several other vehicles. I am SO excited with my choice and couldn't be happier! More

Excellent service Never thought I would buy a Subaru with the service in the testdrive that's all I had to do and I was sold great place no pressure no hassle Never thought I would buy a Subaru with the service in the testdrive that's all I had to do and I was sold great place no pressure no hassle More

Fantastic Experience My best car buying experience ever! Eric Holmstedt is beyond wonderful! He is very knowledgeable, friendly, professional and helpful. I hadn't pur My best car buying experience ever! Eric Holmstedt is beyond wonderful! He is very knowledgeable, friendly, professional and helpful. I hadn't purchased a car in 12 years. He was very patient with me and answered my many questions. He made himself available via email, phone, and of course in person. He is not the stereotypical car salesman. I truly felt/knew he had my best interest as his priority, which I so appreciated. He was able to locate the model/features (I was very picky about a few things) I wanted and get it for me very quickly. Before I left with my wonderful new car, he throughly explained/demonstrated how everything worked. Subsequently Eric has followed up with me to make sure all is going well. He made sure I know I can call him with questions at any time. My least favorite part of buying a car is the "finance guy". Erin Ashley was professional and thorough and explained all the documents clearly. Erin is not the stereotypical finance guy and for that I am immensely grateful. Much to my surprise and delight, he made the process easy and actually pleasant! When was the last time you heard that? I truly enjoyed talking to and working with him. Everyone at the dealership was very engaging, cordial and helpful. I never felt pressured at any point of the process. I highly recommend this dealership. Make sure you seek out both Eric and Erin. More

Great car buying experience ! My wife and I had a lot of questions about the 2016 Forester. Gino answered all of them in a very down to earth way. He made is feel relaxed and educa My wife and I had a lot of questions about the 2016 Forester. Gino answered all of them in a very down to earth way. He made is feel relaxed and educated about our purchase. Gino and the service manager made or car buying expeierence very delightful . More

AMAZED :) After a few failed attempts in working with local Subaru dealerships in the Sacramento, CA region--I decided to reach out to this Walnut Creek Subaru After a few failed attempts in working with local Subaru dealerships in the Sacramento, CA region--I decided to reach out to this Walnut Creek Subaru location. I WAS AMAZED at how efficient and friendly they were. Adam--was my first point of contact. I told him exactly what I was looking for over the phone and he was able to locate the car in less than 10 minutes. From there--Adam ensured the process went smoothly. He maintained contact and updated me as to what was going on. Once we got there, I met the manager, and the finance guy. EVERYONE was friendly and welcoming. This was the first time I purchased a BRAND NEW car and it was truly AMAZING being welcomed into the Subaru family. This wasn't a car sale--it was establishing and building a relationship. Adam did wonderfully! He even called me and sang me Happy Birthday a week later! See what I mean by family? I will definitely be coming back and bringing in more referrals. Thank you to everyone! LOVED the experience. More