Diablo Subaru of Walnut Creek

We came in to purchase an Outback. We had an absolutely wonderful experience with everyone there. Super easy and positive experience! Wayne greeted us immediately and was very kind and helpful - not “sales wonderful experience with everyone there. Super easy and positive experience! Wayne greeted us immediately and was very kind and helpful - not “sales-y” at all. He accommodated our needs without hesitation when I changed my mind repeatedly on what I wanted. He was able to discount things and overall had a wonderfully calm and kind energy to him. I have already recommended him to my neighbor, who owns a Subaru that she wants to trade in and upgrade. She did not care for Livermore Subaru and will be contacting Wayne specifically at Diablo Subaru. He was exceptionally thorough and did not engage in useless small-talk, which is something I can’t stand! He is a very good salesman. We met with Juanito for finance and I greatly enjoyed him. He has very honest and positive, upbeat energy, and took extremely good care of us. He seems to enjoy his job very much, which speaks very highly of the dealership and overall management. You can tell when employees are well cared for, especially in the sales industry. I will definitely be recommending others to Diablo Subaru, and to Wayne and Nusnito specifically. More

My experience could not have been better. I would recommend Diablo Subaru in Walnut Creek CA to anyone who is interested in purchasing or servicing their vehicle recommend Diablo Subaru in Walnut Creek CA to anyone who is interested in purchasing or servicing their vehicle More

Jessica made the entire experience easy, from her first email response to my True Car inquiry to when I drove my new car off the lot. She provided a very fair price and was responsive to my questions even email response to my True Car inquiry to when I drove my new car off the lot. She provided a very fair price and was responsive to my questions even post-sale. More

Excellent service and friendly staff. Can't get better than these folks! Purchase experience was very good as have been every service since. Thanks Diablo Subaru ! than these folks! Purchase experience was very good as have been every service since. Thanks Diablo Subaru ! More

I would come back to this dealer for service Basma Khan at service dept, made sure everything went real smooth, keep It up Basma Khan! Thanks! at service dept, made sure everything went real smooth, keep It up Basma Khan! Thanks! More

Very friendly environment people.,would recommend Very friendly environment people.,would recommend friends and family for services.,fast action for my needs in terms of servicing my car, very happy Very friendly environment people.,would recommend friends and family for services.,fast action for my needs in terms of servicing my car, very happy leaving the facility., More

Jessica who sold me the car, Juan in the finance dept and Tyler who showed me how the car's features work are all great! Tyler who showed me how the car's features work are all great! More

We have always had excellent service with this dealer. At the beginning of shelter in place, I was offered their pickup and deliver service. That worked so well for me at that time. At the beginning of shelter in place, I was offered their pickup and deliver service. That worked so well for me at that time. More

I dropped off my car after hours and was pleasantly surprised by their prompt attention to my problem. The sales person told us to leave the car at the customer service door and fill out the form and w surprised by their prompt attention to my problem. The sales person told us to leave the car at the customer service door and fill out the form and we would be contacted the next day. They solved the problem the next day and I was able to pick it up. Yeah Subaru! More

They were there to help me all the way through my service experience. Went out of there way to it run smooth. The dealership was right there for me. experience. Went out of there way to it run smooth. The dealership was right there for me. More