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Diamond Buick GMC Cadillac Palmdale

Palmdale, CA

4.3
304 Reviews
Our Commitment to You CUSTOMER FIRST, FAIR PRICE, DEDICATED TEAM Diamond Buick GMC Palmdale believes in giving customers more choices, which is why we offer one of the largest GMC and Buick inventories in PALMDALE so that we can cater to each customer’s unique desires. We are passionate about the vehicles we sell and the customers we serve throughout PALMDALE. Our loyal customers come back repeatedly because they know they can trust us with their business. See for yourself what our customers say about us.
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39012 Carriage Way

Palmdale, CA

93551

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Showing 304 reviews

June 16, 2024

They are always helpful no matter the sale person I talk to in the service department. More

by gutie820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal
June 15, 2024

My brand new 2024 Cadillac Lyric has been in service for over a month. Very minimal updates, which is very disappointing. I’m paying for a car that I cannot enjoy. More

by amandabanks04
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Phillip is an absolute champion, took care of us. What a great asset to have on your team! More

by DEREKB1623
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Phillip
Jun 14, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your kind words and recognition of our team member's exceptional service! We appreciate your support and are delighted to hear about your positive experience at Diamond Buick GMC Palmdale. We look forward to assisting you again in the future. Sincerely, The Diamond Buick GMC Palmdale Team

June 11, 2024

Always take my Cadillac to Diamond Cadillac for warranty and maintenance service. The service Dept has been professional and accommodates my needs as an out of town customer. My service Rep was Phillip Sal More

by OWENFAM2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service Dept: Phillip Salas
Jun 13, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for choosing Diamond Buick GMC Palmdale for your Cadillac's warranty and maintenance service! We are thrilled to hear about your positive experience with our service team, especially with Phillip. We strive for professionalism and efficiency, and we are delighted that your service was completed ahead of schedule. We appreciate your business and look forward to seeing you again for your future service needs! Sincerely, The Diamond Buick GMC Palmdale Team

June 11, 2024

It's simple and easy to navigate. Needs renovation. It's really outdated but employees are really nice More

by Felzendej
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Miguel Betrado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, The Diamond Buick GMC Palmdale Team

June 07, 2024

I have had 2 oil changes so far on my new vehicle. Francisco has been very professional, patient, and proactive while working with me. I will continue to bring my car to this dealership. More

by CARMENHW
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Francisco
Jun 10, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your experience with us! We appreciate your kind words about Francisco. We're delighted to hear that he provided you with professional and proactive service during your oil changes. We look forward to welcoming you back to Diamond Buick GMC Palmdale for your future car needs! Sincerely, The Diamond Buick GMC Palmdale Team

June 06, 2024

Francisco was very professional, thorough, and always has a positive attitude which always makes a big difference. The entire staff is always amazing. More

by YCORTEZ02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Jun 07, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for recognizing our professionalism and positive attitude. We appreciate your kind words about our staff at Diamond Buick GMC Palmdale. We are thrilled to have provided you with a thorough and enjoyable experience. Please visit us again soon or share your experience with others. Sincerely, The Diamond Buick GMC Palmdale Team

June 05, 2024

Beatriz Quintero, our sales girl, was wonderful…helping my husband to pick out his dream truck, keeping in contact with us and making sure everything went smoothly. We had a very good experience with this More

by lbulsombut
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beatriz Quintero
Jun 07, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your kind words and for highlighting the excellent service you received at Diamond Buick GMC Palmdale. We are thrilled to hear that your experience in choosing your dream truck was smooth and enjoyable. We look forward to assisting you again in the future. Sincerely, The Diamond Buick GMC Palmdale Team

June 03, 2024

This dealership takes pride in their work and it shows. They always care about their customers. More

by DNSIDX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris
Jun 05, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for recognizing Diamond Buick GMC Palmdale's commitment to excellent service and customer care. We appreciate your kind words and are thrilled to know that our efforts are reflected in your experience. We look forward to serving you again in the future. Sincerely, The Diamond Buick GMC Palmdale Team

June 02, 2024

Francisco was very friendly and the low rating is not against him at all. IKt's with the service tech. The last oil change I received there, a sticker was placed on the windshild with the milage of the n More

by Stewie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francisco
Jun 04, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing your experience. We appreciate your feedback and take your concerns seriously. Please reach out to us at Diamond Buick GMC Palmdale so we can address your specific concerns and work towards a resolution. Thank you. Sincerely, The Diamond Buick GMC Palmdale Team

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