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Diamond Buick GMC Cadillac Palmdale

Palmdale, CA

Overview
Employees
Reviews
Vehicles
4.3
282 Reviews
Our Commitment to You CUSTOMER FIRST, FAIR PRICE, DEDICATED TEAM Diamond Buick GMC Palmdale believes in giving customers more choices, which is why we offer one of the largest GMC and Buick inventories in PALMDALE so that we can cater to each customer’s unique desires. We are passionate about the vehicles we sell and the customers we serve throughout PALMDALE. Our loyal customers come back repeatedly because they know they can trust us with their business. See for yourself what our customers say about us.
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39012 Carriage Way

Palmdale, CA

93551

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Showing 282 reviews

March 26, 2024

Iris and Francisco were very helpful. This was my first time bringing my vehicle in for service as I had trouble getting it in for an appointment since I purchased my vehicle. I left mult More

by wenipooh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri
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Mar 28, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

We greatly appreciate your business and want to make sure your experience with us was five-star worthy. If you would like to discuss this further, please contact us at your earliest convenience. Sincerely, The Diamond Buick GMC Palmdale Team

Helpful
March 26, 2024

Wonderful place to shop for your car, great customer service in the service department! Thank you all! Staff were very friendly. I got a good deal with my Cadillac! Thank you!! More

by pntvia5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimena
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Mar 28, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Diamond Buick GMC Palmdale Team

Helpful
March 25, 2024

This dealership is very shady. They don’t listen to you and do not treat you with respect. Getting them to do anything is a feat all in its own. More

by Manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Betrado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ladjevardi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

I'm sorry to hear about your experience. We value your feedback and take it seriously. Please accept our apologies for any inconvenience caused. We strive to provide excellent service and will address your concerns internally to ensure improvements are made. Thank you for bringing this to our attention.

Helpful
March 24, 2024

Friendly and knowledgeable staff. Betty is awesome and got the process started and Bob came through with the numbers and sealed the deal. The entire process was quick and easy. Than More

by RICKYMARTZ23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Ladjevardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Betty...5 stars ⭐️⭐️⭐️⭐️⭐️
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Mar 24, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you so much for your kind words! I'm thrilled to hear that Betty and me provided you with a seamless car-buying experience. We strive to make the process as quick and easy as possible for our customers. Enjoy your new car, and don't hesitate to reach out if you need anything in the future. Thank you for choosing us. We truly appreciate your business and hope to serve you again in the future. Have wonderful day!

Helpful
March 24, 2024

Easy and fast drop-off and pick-up. The service people were friendly. I plan to service here again. More

by craft.paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri McArthur
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Mar 26, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Paul, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Diamond Buick GMC Palmdale Team

Helpful
March 23, 2024

Every time good For service they treat you with respect. In take care of my vehicle. I'm happy More

by jeromeburwell71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip
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Mar 26, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Jerome, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Diamond Buick GMC Palmdale for your vehicle needs. Sincerely, The Diamond Buick GMC Palmdale Team

Helpful
March 23, 2024

I loved the service and the quick easy in and out . Thank you very much Iris More

by angelstillherechilling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris in service department
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Mar 26, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Angel, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Diamond Buick GMC Palmdale Team

Helpful
March 19, 2024

123 2 2 2 2 2 2 2 2 2 2 2 2 2. 22. 2 2 More

by luis.diego071297
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Miguel Betrado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Luis, thank you for leaving this feedback. We strive to provide a positive experience for all guests and would appreciate the opportunity to discuss your visit further. Please contact us at your earliest convenience. Sincerely, The Diamond Buick GMC Palmdale Team

Helpful
March 19, 2024

My service advisor Francisco Gomez did a great job of getting my vehicle service done in a very timely manner. Thanks again. More

by NIGHTHAWK430
Recommend Dealer
Yes
Employees Worked With
Francisco Gomez
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Mar 21, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for the awesome feedback! You're right, Francisco is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Diamond Buick GMC Palmdale Team

Helpful
March 19, 2024

The service advisor Iris was very personable and professional. My only reason for not rating five stars was the amount of time for a routine service without a courtesy call to advise. My appmt was f More

by KWVHUNTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iris
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Mar 21, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you with Iris! Please let us know if there's anything else we can do for you. Sincerely, The Diamond Buick GMC Palmdale Team

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