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Diamond Buick GMC Cadillac Palmdale

Palmdale, CA

4.3
282 Reviews
Our Commitment to You CUSTOMER FIRST, FAIR PRICE, DEDICATED TEAM Diamond Buick GMC Palmdale believes in giving customers more choices, which is why we offer one of the largest GMC and Buick inventories in PALMDALE so that we can cater to each customer’s unique desires. We are passionate about the vehicles we sell and the customers we serve throughout PALMDALE. Our loyal customers come back repeatedly because they know they can trust us with their business. See for yourself what our customers say about us.
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39012 Carriage Way

Palmdale, CA

93551

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Showing 282 reviews

March 19, 2024

My advisor was very rude and this isn't the 1st time. The person who made my apt wrote clear notes not to move my tires they did it anyway. Then I went back to put them back and it still wasn't done rt. More

by DANYELLLOVESMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Iris
Mar 21, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact us so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, The Diamond Buick GMC Palmdale Team

March 18, 2024

I got great service and the saleswoman with the mgr did their best to cut a great deal on the car I purchased More

by YAMZALAG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Cofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Q Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Niko Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Betrado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arsen Mkhitaryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ladjevardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

First and foremost thank you so much for leaving this fantastic review! At Diamond Buick GMC Palmdale, our team will do whatever it takes to make sure our guests get the best deal. We hope you are continuing to enjoy your new car and can't wait to see you again soon! Sincerely, The Diamond Buick GMC Palmdale Team

March 17, 2024

Very hard workers in making a sale. They are a great team. I am real please with the end results . Thank you very much! More

by MNAKAAHIKI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Cofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Betrado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arsen Mkhitaryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We look forward to doing business with you again in the future. Sincerely, The Diamond Buick GMC Palmdale Team

March 16, 2024

5 Star service completed by the service advisor Francisco Gomez from start to finish on my requested service. More

by AAJK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Betrado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Francisco does for Diamond Buick GMC Palmdale and our customers. Hope to see you again soon! Sincerely, The Diamond Buick GMC Palmdale Team

March 12, 2024

Listed price is not actual price. Will not accept options for dealer add ons. Interest rates are double what your bank will qualify you for, literally double. Finance elseware More

by bkoopa89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Miguel Betrado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, The Diamond Buick GMC Palmdale Team

March 11, 2024

Francisco Gomez did a great job in handling my needs. Checked and followed through on my warranty questions. All went well. Thanks to Francisco. More

by JJJAHERN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Francisco Gomez
Mar 14, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Diamond Buick GMC Palmdale team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Diamond Buick GMC Palmdale Team

March 07, 2024

Very easy to walk in a talk with a service writer. Made an appointment and brought in our car repair and was done so fast I was able to wait for it. Oil change and inspection at the dealer is less e More

by bcconfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Mar 08, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, The Diamond Buick GMC Palmdale Team

March 03, 2024

Thank you to everyone for helping me out of me get into a car I can enjoy! More

by victoria_monique
Recommend Dealer
Yes
Employees Worked With
David Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for leaving us this great review, Victoria! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Diamond Buick GMC Palmdale Team

March 03, 2024

Francisco Gomez did an exemplary job of handling multiple customers simultaneously as he was the only service writer on duty that Saturday. He made everyone feel importqnt and well taken care of. Very profe More

by RANCHOAC
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Gomez
Mar 05, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Diamond Buick GMC Palmdale Team

March 01, 2024

Did not check that was asked and concluded okay only checked three buttons on CD player More

by DAVIDGAERTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francisco Gomez
Mar 04, 2024 -

Diamond Buick GMC Cadillac Palmdale responded

I appreciate you taking the time to share your experience with our dealership, David. I would like to speak with you about the details of your time with us. Please contact me directly at your earliest convenience. Thank you! Sincerely, The Diamond Buick GMC Palmdale Team

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