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Diamond Buick GMC of Alexandria
Alexandria, MN
156 Reviews
Joel Krusemark, Owner of Diamond Buick GMC, has been in the industry for over three decades. His passion has only grown over the years as he’s watched the industry grow and change to better suit Minnesota drivers. At Diamond Buick GMC, we talk a lot about the “Diamond Difference.” To Joel, a large piece of the “Diamond Difference” is being able to share his success with organizations in the community. As a retired volunteer firefighter, he still supports the local Fire Departments and student organizations that promote the growth of local volunteer fire departments. It’s just one more way in which Diamond Buick GMC makes the Diamond Difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 156 reviews
April 07, 2026
We enjoyed working with Jason. He did a very nice job. Highly recommend him. Thank you Jason He did a very nice job. Highly recommend him. Thank you Jason More
by sinwards
Verified CustomerEmployees Worked With
April 07, 2026
Responsive, professional and worked to make a deal that was good for the buyer! Drove 6 plus hours as a result of their efforts and customer service! was good for the buyer! Drove 6 plus hours as a result of their efforts and customer service! More
by Buyer1
Employees Worked With
April 07, 2026
Great customer service both in the sales and service departments. They made our expirance very pleasant. departments. They made our expirance very pleasant. More
by LILTRACERS
Employees Worked With
April 07, 2026
Great dealership, great sales people. Great service department will continue doing business with them. Thanks for my new car Great service department will continue doing business with them. Thanks for my new car More
by dwjohnson1950
Employees Worked With
April 07, 2026
Great experience with Mikaleen and Corey Nehk. Really love the truck and will probably buy another Really love the truck and will probably buy another More
by kraigllj33
Employees Worked With
April 07, 2026
Ashley was pleasant to work with. When it came to my truck, they gave me a low ball number. The worst part was the dent and paint issues with the brand new truck they didn't notice. I When it came to my truck, they gave me a low ball number. The worst part was the dent and paint issues with the brand new truck they didn't notice. It is a 2026 gmc at4. By the time we noticed it, it was the next day. They came and got the truck to fix it, but I didn't get a loaner vehicle, or my vehicle back. They had my truck for a week and I had to borrow a vehicle. I did not like their supervisor one bit. You could tell he had a chip on his shoulder. I asked for some type of compensation for the inconvenience as they had to fix a dent and had to repaint the whole box. I never heard back from them. I would not buy a vehicle from them again. More
by lee_tate021
Employees Worked With
April 04, 2026
There was great communication and follow up on a few issues. Very friendly, not pushy. issues. Very friendly, not pushy. More
by pattifactor
Employees Worked With
April 04, 2026
Initial experience was fine, overall not great. Ultimately they are really only interested in their bottom line and profitability. Customer service is lacking. Ultimately they are really only interested in their bottom line and profitability. Customer service is lacking. More
by jakob_campbell
Employees Worked With
April 01, 2026
Diamond Buick GMC handled my service quickly and with friendly customer service. We will continue to bring our SUV back here for service work. friendly customer service. We will continue to bring our SUV back here for service work. More
by joshwentzel27
Employees Worked With
None. Service work only
March 31, 2026
Our service appointment for our vehicle was smooth, fast and timely. Casey had us in and out of there in no time. Will be coming back for the great service! and timely. Casey had us in and out of there in no time. Will be coming back for the great service! More
by njlenz
Employees Worked With
Casey Hammerback
