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Diamond Buick GMC of Alexandria

Alexandria, MN

4.8
156 Reviews
Joel Krusemark, Owner of Diamond Buick GMC, has been in the industry for over three decades. His passion has only grown over the years as he’s watched the industry grow and change to better suit Minnesota drivers. At Diamond Buick GMC, we talk a lot about the “Diamond Difference.” To Joel, a large piece of the “Diamond Difference” is being able to share his success with organizations in the community. As a retired volunteer firefighter, he still supports the local Fire Departments and student organizations that promote the growth of local volunteer fire departments. It’s just one more way in which Diamond Buick GMC makes the Diamond Difference.
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5803 State Hwy 29 South

Alexandria, MN

56308

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Showing 156 reviews

March 31, 2026

Great service department! Service writers are very customer oriented. The mechanics have always done a professional job. More

by Doug E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Have not worked with any sales staff.
Mar 31, 2026 -

Diamond Buick GMC of Alexandria responded

Thank you for your kind words and 5-Star review, Doug! We're happy to hear we're staying above par for our customers!

March 30, 2026

I liked the sales team, but the service team is even better. First class. One technician skipped his lunch to fix my flat tire. I will be back More

by markm25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Pederson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2026 -

Diamond Buick GMC of Alexandria responded

Thank you for your 5-Star review! At Diamond we strive to go above and beyond for each and every one of our customers. You deserve the first-class experience. See you next time!

March 30, 2026

I always get fast smooth service at Diamond Buick GMC. Casey in the service department is always on top of my needs. Great Job!!! More

by rileykirk52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michalene Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2026 -

Diamond Buick GMC of Alexandria responded

Thank you for your awesome review! Casey and the service department truly make every effort to go above and beyond for our customers. Glad to hear you had a smooth experience!

March 30, 2026

Best Service department in the business. The entire staff are friendly and they save you money when they can. Very transparent and professional More

by gritcoachwise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Knauf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michalene Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Pederson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Getz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasen Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasen
Mar 31, 2026 -

Diamond Buick GMC of Alexandria responded

Thank you for your 5-Star review, Coach! At Diamond, we strive to go above and beyond for all of our customers. You deserve the best experience and nothing less.

March 30, 2026

Brought my Acadia in for an oil change. Pulled right into garage.They grabbed the car right away and I was out the door quickly! More

by dbaker40854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michalene Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2026 -

Diamond Buick GMC of Alexandria responded

Thank you for your 5-Star review! This is what we strive for - a quick in and out with ease when you need it the most.

March 30, 2026

I discovered that what I thought was a problem was not a problem. Everything is good! More

by Shawn Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2026 -

Diamond Buick GMC of Alexandria responded

Thank you for your 5-Star review, Shawn!

March 30, 2026

Staff was courteous and helpful. the only drawback was having to schedule a 2nd appointment for the same repair. More

by pete.sarberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michalene Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Very helpful and knowledgeable.
Mar 31, 2026 -

Diamond Buick GMC of Alexandria responded

Thank you for your 5-Star review, Pete!

March 30, 2026

Fast, friendly service, very thorough. They come to my place of employment, get my vehicle do the needed service that it needs and bring it back to my place of employment. Great job! More

by lin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Knauf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michalene Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Pederson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Getz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasen Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2026 -

Diamond Buick GMC of Alexandria responded

Thank you for your 5-Star review! We're glad we could make your day easier with our pick up and drop off service!

March 17, 2026

Thank you Diamond GMC Buick for all your work in finding the vehicle I wanted! This dealership was a pleasure to do business with!! More

by cinvie
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasen Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2026 -

Diamond Buick GMC of Alexandria responded

Thank you for your 5-star review! We are elated to hear about your experience with Jasen and our dealership. It's our mission to make the buying process as easy as possible - not just during the sale, but after and years down the road as well. We hope you enjoy your new vehicle for years to come! We're always here when you need us. Take care!

January 27, 2026

Very disappointing, the younger workers there show no professionalism and lack of effort. Waited 45 minutes and nobody even talked with me. Will not be coming here again More

by Karrie Wiesmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 27, 2026 -

Diamond Buick GMC of Alexandria responded

Diamond Buick GMC Alexandria, Minnesota Hi Karrie - We'd genuinely like the chance to make this right and show you the level of service we strive for. Please reach out to our General Manager at your convenience—he'd personally appreciate hearing more details from you and would be happy to discuss how we can welcome you back properly, as per our mission. Thank you again for taking the time to share details with us. We hope to hear from you. Tobin, General Manager tobin@diamondbuickgmc.com

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