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Diamond Buick GMC of Alexandria

Alexandria, MN

Overview
Employees
Reviews
Vehicles
4.8
190 Reviews
Joel Krusemark, Owner of Diamond Buick GMC, has been in the industry for over three decades. His passion has only grown over the years as he’s watched the industry grow and change to better suit Minnesota drivers. At Diamond Buick GMC, we talk a lot about the “Diamond Difference.” To Joel, a large piece of the “Diamond Difference” is being able to share his success with organizations in the community. As a retired volunteer firefighter, he still supports the local Fire Departments and student organizations that promote the growth of local volunteer fire departments. It’s just one more way in which Diamond Buick GMC makes the Diamond Difference.
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5803 State Hwy 29 South

Alexandria, MN

56308

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Showing 190 reviews

June 21, 2026

Knowledgable and friendly! Made the deal and got us out fast! Thanks for a great sale! More

by markwangerin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasen Wise
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Decker
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2026 -

Diamond Buick GMC of Alexandria responded

Thank you for the awesome review! We're glad our team was knowledgeable and friendly, and that we were able to make the deal and get you out quickly with your new vehicle. Thanks for choosing Diamond Buick GMC — we appreciate the kind words and look forward to helping you again with service or your next vehicle! Drive safe and enjoy the new ride! The Diamond Buick GMC Team

June 19, 2026

Great service. Schedule online. Drop it off and wait or get a ride to where you need to be or they will pick it up and bring it back to you if you can’t get there. More

by CindyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jul 20, 2026 -

Diamond Buick GMC of Alexandria responded

Thank you for this detailed and wonderful review! We're so glad you had such a great experience with our service department at Diamond Buick GMC of Alexandria. We love that our online scheduling, convenient drop-off/pick-up options, clear communication, and honest recommendations made everything easy and stress-free for you. It's exactly the kind of customer-focused service we strive to deliver every day. Thank you for the strong recommendation — we truly appreciate it! If you need anything in the future, we're always here and ready to help. Drive safe! The Diamond Buick GMC of Alexandria Team

June 17, 2026

I’m very pleased with the service I receive and the guys behind the counter are always very professional and knowledgeable. More

by kevinrnack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know there names, work the service desk I would give them both 5 stars. I’ve been coming to your dealership for over a year. It doesn’t matter the day or time always great service
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Jul 20, 2026 -

Diamond Buick GMC of Alexandria responded

Thank you for the kind review, Kevin! We're so pleased you're happy with the service you receive at Diamond Buick GMC of Alexandria. Our service team works hard to stay professional and knowledgeable every time you visit, so it means a lot to hear that it shows. Thank you for your continued trust — we look forward to taking care of your vehicle for many more visits to come! Drive safe! The Diamond Buick GMC of Alexandria Team

June 17, 2026

Diamond not only went above and beyond to coordinate an out of town dealer trade for the car we REALLY wanted, but they also helped coordinate logistics with our existing vehicle that was being repaired at More

by Kristi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michalene Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Pederson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke
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Jul 20, 2026 -

Diamond Buick GMC of Alexandria responded

Thank you for this incredible review, Kristi — it truly made our day! We're so happy we could go above and beyond to coordinate the out-of-town dealer trade for the exact car you wanted and help manage the logistics with your other dealership. Our whole team at Diamond Buick GMC of Alexandria is thrilled you had such a positive experience and that you're loving your new vehicle. Thank you for trusting us and for recommending us to friends and family — it means everything! If you need service, accessories, or your enxt new Buick, we're here and ready to help. Congratulations again! The Diamond Buick GMC of Alexandria Team

June 12, 2026

Everything went well except I'm not a texter and prefer emails; which I think that part wasn't communicated on my end very well. More

by corey55
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Taven
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Jul 20, 2026 -

Diamond Buick GMC of Alexandria responded

Thank you for the feedback and for letting us know, Corey! We're glad overall everything went well with your experience at Diamond Buick GMC of Alexandria. Sorry about the texting vs. email mix-up — we'll make a note to communicate primarily by email for you going forward. We appreciate you telling us so we can improve. Thank you again for choosing us, and please reach out anytime (email or call) if you need service or anything else. Drive safe! The Diamond Buick GMC of Alexandria Team

June 12, 2026

Staff over the phone and in person were very friendly and helpful. Great service provided. More

by shari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Pederson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 20, 2026 -

Diamond Buick GMC of Alexandria responded

Thank you for the great review, Shari! We're happy to hear our staff was friendly and helpful both over the phone and in person, and that you received great service at Diamond Buick GMC of Alexandria. We appreciate your business and look forward to taking care of you again next time! Drive safe! The Diamond Buick GMC of Alexandria Team

June 10, 2026

There is a comfortable waiting area. Greeted by different employees. They always keep you up to current how things are going with your vehicle More

by cdarndt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 20, 2026 -

Diamond Buick GMC of Alexandria responded

Thank you for the wonderful review! We're glad you find our waiting area comfortable and that you feel well greeted by our team. Keeping you updated on the status of your vehicle is something we pride ourselves on at Diamond Buick GMC of Alexandria. Thank you for choosing us — we appreciate your continued trust and look forward to your next visit! Drive safe! The Diamond Buick GMC of Alexandria Team

June 08, 2026

Casey, Bob and Adam where on top of my service appointment and kept me well informed great group of gentlemen More

by jenhair1008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Franzen, Casey Cumberbatch
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Jul 20, 2026 -

Diamond Buick GMC of Alexandria responded

Thank you for the kind review! We're glad Casey, Bob, and Adam were on top of your service appointment and kept you well informed the whole time. They’re a great group of gentlemen, and it’s awesome to hear they delivered the kind of service you expect at Diamond Buick GMC of Alexandria. We appreciate you choosing us and look forward to helping you again soon! Drive safe! The Diamond Buick GMC of Alexandria Team

June 08, 2026

Totally satisfied with the service department. Was a very pleasant experience once again. We do all of our vehicle maintenance at Diamond and will continue to do so in the future. They have been More

by bwegner.bw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke
Print
Jul 20, 2026 -

Diamond Buick GMC of Alexandria responded

Thank you for this fantastic review! We’re so happy you had another pleasant experience with our service department at Diamond Buick GMC of Alexandria and that you feel totally satisfied every time. It means a lot to us that you trust us with all your vehicle maintenance and that we’ve earned your confidence by being upfront and honest with no surprises. Thank you for your continued loyalty — we look forward to taking great care of your vehicles for many years to come! Drive safe! The Diamond Buick GMC of Alexandria Team

June 03, 2026

very pleased with everything the dealership has to offer over all my years of being there. More

by jelmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michalene Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 20, 2026 -

Diamond Buick GMC of Alexandria responded

Thank you so much for your continued loyalty and this kind review! We’re truly grateful you’ve been pleased with everything at Diamond Buick GMC of Alexandria over all these years. It means a lot to our entire team to have long-term customers like you who keep coming back. We’ll keep working hard to earn that trust every time you visit. Thank you again — we look forward to taking care of you for many more years to come! Drive safe! The Diamond Buick GMC of Alexandria Team

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