
Diamond Chevrolet Buick GMC Cadillac
Auburn, MA
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264 Reviews of Diamond Chevrolet Buick GMC Cadillac
This is the forth vehicle that we have bought from This is the forth vehicle that we have bought from Diamond and I am happy to report that all our dealings with them have been positive. My wife a This is the forth vehicle that we have bought from Diamond and I am happy to report that all our dealings with them have been positive. My wife and I want to thank Darren Chamberlin, a sales consultant for his time and patience helping pick out the new Silverado, that we love. Mike Hanatow More
It was a great experience working with Diamond. They got me into a new car quickly and they got me the payments that worked for my income. I will do more business with them in the future. me into a new car quickly and they got me the payments that worked for my income. I will do more business with them in the future. More
Having been to other dearlships I know that saleman can be pretty pushy. Not Darren! From the moment he asked "may I help you?", I felt at ease - not pressured. I was upfront that I was just "looking" and be pretty pushy. Not Darren! From the moment he asked "may I help you?", I felt at ease - not pressured. I was upfront that I was just "looking" and he respected that. Darren walked with me and asked quetions which to most would sound just like small talk, but, he was listening and understanding my wants and needs. And guess what? I left Diamond with a new car! Thank you Darren! And Ken - Thank you for staying late and taking the time to explain all of that paperwork! Initially looking at that pile on your desk I was intimidated. But, you walked me right through and took the time to explain it all and I left your office knowing exactly what it all meant. More
because from the very first call to the dealership when i spoke on the phone with darren chamberlin he was very informative and compassionate about my needs as a customer and put me with a vehicle that was g spoke on the phone with darren chamberlin he was very informative and compassionate about my needs as a customer and put me with a vehicle that was great for my needs and circumstances and also helped me get the best deal for my money. p.s the most important part was he wasnt a pushy saleman he showed compassion More
My husband and I had gone to a few dealerships looking for a new car... Diamond Chevrolet was by far the best. Our sales man was Darren Chamberlin, he was so xxxx friendly and told us like it was, he also for a new car... Diamond Chevrolet was by far the best. Our sales man was Darren Chamberlin, he was so xxxx friendly and told us like it was, he also kept in contact with us about the car, and he even called me after I picked it up to make sure I was happy... I WILL go back there for my next car. Also our finance guy was very helpful as well... He really helped us get into the car at a price we talked about.... More
Darren was very helpfull not only in my selection of a car but in arranging all the financing. After the sale he checked to make sure everything was just the way I wanted. I would go back to him for anoth car but in arranging all the financing. After the sale he checked to make sure everything was just the way I wanted. I would go back to him for another car or with any problems as I am sure that he would do all he could to make things correct. More
Great service, kept striving to please! Understood my Great service, kept striving to please! Understood my time constraints and worked to minimize time spent on the showroom floor. I liked that alot! Great service, kept striving to please! Understood my time constraints and worked to minimize time spent on the showroom floor. I liked that alot! Called a few months later, asked me how thing were with the wife and kids before asking me about the car. Very "in-tune" with me, understands that the car isn't the most important thing in my life. More
As a woman, I was very nervous about buying a car. Darren was absolutely wonderful. He listened to me, found out what I wanted and needed and steered me to the right car. I was a wonderful experienc Darren was absolutely wonderful. He listened to me, found out what I wanted and needed and steered me to the right car. I was a wonderful experience and I would recommend him to everyone I know. More
Darren was very honest with me and my husband. We told him what our budget was and what we were looking for, and he was very helpful and professional. We would buy from him again and recommend him to oth him what our budget was and what we were looking for, and he was very helpful and professional. We would buy from him again and recommend him to others. More
I have been having my 2006 Pontiac Solstice serviced by Diamond Chevrolet for over three years. Whenever I bring the car in for service the associates at Diamond are not only courteous, but present options Diamond Chevrolet for over three years. Whenever I bring the car in for service the associates at Diamond are not only courteous, but present options for any repair work with the best interest of the customer in mind. In one example, I needed to have two tires replaced. Rather than saying they needed to be replaced immediately for the sake of a sale, they told me about how many miles I had left so I could save for the replacement. But here is where they went above and beyond customer service. My Solstice developed a rather serious rust spot over the last several months. I knew I was out of warranty but brought it to Diamond for their recommendation on an auto body specialist. Not only did they happen to recommend an auto body company I was familiar with, but even though the car was out of warranty, they said they would cover the repair!! To say this was great news and great customer service would be an understatement. By the way, Diamond also repairs and services non GM vehicles as well. They take great care of my mother’s 2004 Hyundai Sonata. Thanks Diamond! More