Diamond Chevrolet of San Bernardino
San Bernardino, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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They took 3 hours for an oil change that I waited there for. And also only rotated the driver side tires and not the passenger side. Very unhappy with their service. The only good service was from the gen for. And also only rotated the driver side tires and not the passenger side. Very unhappy with their service. The only good service was from the gentleman that I spoke to first. More
Fast and great customer service It was the fastest service I've had great customer service from Gabriel he made sure I was in and out of there to go on my vacation on time service I've had great customer service from Gabriel he made sure I was in and out of there to go on my vacation on time More
They have forgotten about my required service. I had to call to remind them, and they told me they would call back, but they never did. I had to call back the following week. Then, when I picked u I had to call to remind them, and they told me they would call back, but they never did. I had to call back the following week. Then, when I picked up my car, they lost the keys, and no one knew where they were. I was charged $280.00 for a diagnostic that was supposed to be done by the end of the day, but it took them 10 days. More
My experience wasn't so great. You advertised your rent vehicle, and that was not honored. Then I was told you do have loaner cars but not at the time. Lastly, I had to wait there You advertised your rent vehicle, and that was not honored. Then I was told you do have loaner cars but not at the time. Lastly, I had to wait there at the dealership for 6 hours, not fun. When I made my service appointment, I requested a loaner car and was told you don't do loaner cars. Then I said I had an advertisement for rental cars and that wasn't true. Spoke with the manager, and he did nothing about the FALSE ADVERTISEMENT MAILED TO MY HOME. More
Called twice for an update never got a call back, next day finally got a call and was told what the issues were, small simple fixes, and would be called back when car is ready. Never got a call back. Next day finally got a call and was told what the issues were, small simple fixes, and would be called back when car is ready. Never got a call back. Next day I called once again and was told car was ready. The communication was not satisfactory, and service took longer than it should have. More
Just the attitude and explanation of services. I needed up paying 100 dollars more than what i expected for an oil change and for 'checking' my car I needed up paying 100 dollars more than what i expected for an oil change and for 'checking' my car More



