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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.8
553 Reviews

553 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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June 28, 2025

Had a long wait time, was 2 and a half hours long but good service. More

by JOYSANDOVAL744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie Diaz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback, Joy. I appreciate you taking the time to share your experience with us at Diamond Chevrolet of San Bernardino. We're glad to hear that you received good service despite the long wait time. Your input is valuable, and we continuously strive to improve our processes. We hope to welcome you back soon for a more efficient visit! Best, Israel Mora (909) 883-8833

June 27, 2025

I have been waiting for Kyle in service to call me back for almost 3 weeks about a body control module to fix my headlight. I have called multiple time spoken with multiple people and get nowhere More

by nick.west
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle
Jun 29, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us, Nick. I understand your frustration regarding the delay in communication about your body control module. Your feedback is important, and I appreciate you bringing this to our attention. Please consider contacting me directly at Diamond Chevrolet of San Bernardino so we can discuss your concerns further. We value your patience. Best, Israel Mora (909) 883-8833

June 26, 2025

I was happy that I was able to get my vehicle into the service department the following day that I called. They were extremely quick in their service. The young man who assisted in making this appointment More

by DELIPES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I am thrilled to hear that you had a great experience with our service department at Diamond Chevrolet of San Bernardino. It’s fantastic to know that our team was friendly and helpful in getting your vehicle in quickly. We appreciate your kind words and hope to see you again for your future service needs! Best, Israel Mora (909) 883-8833

June 26, 2025

You guys are so nice. You treat me like Family. I really appreciate & the job was fast and well done so tks... More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Diamond Chevrolet of San Bernardino responded

David, thank you so much for your kind words! I'm glad to hear that you feel like family at Diamond Chevrolet of San Bernardino. Our team strives to provide fast and quality service, and it's great to know we met your expectations. We look forward to seeing you again soon! Best, Israel Mora (909) 883-8833

June 23, 2025

It was quick didn't take forever Was my first time going didn't know what to do but the employees were helpful More

by nsophiabrazfield
Recommend Dealer
Yes
Jun 24, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback! I am glad to hear that your experience at Diamond Chevrolet of San Bernardino was quick and that our team was able to assist you. If you have any questions or need further assistance in the future, please feel free to reach out. We look forward to seeing you again! Best, Israel Mora (909) 883-8833

June 23, 2025

They have been great , Max has been very helpful and getting me squared away! Great place to deal with! More

by FRANKPURPRAJR2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your glowing review, Frank! I am thrilled to hear that you had a great experience with us at Diamond Chevrolet of San Bernardino and that Max was able to assist you effectively. We truly appreciate your kind words and look forward to seeing you again! Best, Israel Mora (909) 883-8833

June 23, 2025

After taking our vehicle for repair We broke down @ 3am In Arizona Had to get towed We have been loyal GM customers for over 30 years After contacting GM with the issue they were no help eithe More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeramie Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback, Danny. I understand the frustration you experienced after your vehicle broke down, especially given your long-standing loyalty as a GM customer. Your experience is important to us, and I encourage you to reach out to me directly at Diamond Chevrolet of San Bernardino so we can address your concerns more effectively. We value your input and aim to provide a high standard of service. Best, Israel Mora (909) 883-8833

June 22, 2025

Selena was very understanding I went in with zero hope and she made it possible for me to drive away with my dream truck it has always been a goal for me to drive away with something new and diamond Chevr More

by michaelalmanza533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duc Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salina Adcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for your wonderful review, Michael! I'm thrilled to hear that Selena and Duke were able to help you achieve your dream truck at Diamond Chevrolet of San Bernardino. It's always our goal to make our customers feel hopeful and supported. We appreciate you recommending us and hope to see you again soon! Enjoy your new truck! Best, Israel Mora (909) 883-8833

June 22, 2025

The staff at Diamond chevrolet is always friendly and professional including the ladies that work inside doing the billing More

by AANN4MO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our friendly and professional staff at Diamond Chevrolet of San Bernardino. We appreciate your recognition of our team, including those handling billing. We look forward to welcoming you back for your next visit! Best, Israel Mora (909) 883-8833

June 19, 2025

Thank you for taking care of my baby in a timely manner. You guys are awesome More

by judene106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you so much, Judene, for your wonderful review! I appreciate your kind words and am thrilled that we could take care of your vehicle in a timely manner. Our team always strives to provide excellent service at Diamond Chevrolet of San Bernardino. We look forward to seeing you again! Best, Israel Mora (909) 883-8833

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