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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

4.1
269 Reviews

269 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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May 02, 2024

Great atmosphere and great service courtesy people everything is ready on the time they say More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trish Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for the kind words, David. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Diamond Chevrolet of San Bernardino, we value our customers and we look forward to seeing you down the road. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 01, 2024

Nathan Cooke is amazing, I have been working with him for almost 20 years, give the man a raise More

by DIAMONDCHEVROLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 01, 2024

I've taken my truck for service since I purchased the truck there in 2017 (only this dealership has worked on my truck). On three occasions after basic service was completed, I've had major work to be do More

by SNAHUAT81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke
2.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Ramos
2.0
This rating includes all reviews, with more weight given to recent reviews.
Trish Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

The oil change was ok but my wife’s after market tire diamond caps were lost and never recovered. I called the service advisor but never got a response and never got compensation. More

by pedro.payan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Brady
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

Always available, great service and prices. Friendly staff. Great mechanics. Thankyou very much for everything More

by 99NEVERMIND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Diamond Chevrolet of San Bernardino responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 28, 2024

I have been coming to this dealership since it was Crest Chevrolet. I have always received excellent customer service!! 😀 More

by TONYADRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Diamond Chevrolet of San Bernardino responded

I am delighted to hear that you had a positive experience with us. I strive to provide the best customer service possible and I am glad that we could meet your expectations. Thank you for your kind words! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 28, 2024

The service department is always so efficient. Very knowledgeable. They take pride there work and the satisfaction of there customers More

by LINDAJHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trish Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Diamond Chevrolet of San Bernardino responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 27, 2024

Fast and friendly service along with a clean waiting room makes for a good visit. More

by BZUNIGA7695
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Brady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trish Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Diamond Chevrolet of San Bernardino responded

I appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and clean facilities as well as friendly and fast service to our guests. Please come see us for any future needs. Thanks again! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 27, 2024

I can always depend on Nathan Cooke to give me honest answers and complete whatever needs to be done to my car to keep it in tip-top condition. He has taken care of all of my cars over the years. Thank More

by njccvilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Diamond Chevrolet of San Bernardino responded

We are truly grateful for this awesome review! We are thrilled that Nathan was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 26, 2024

Nathan and the diamond chevrolet team were awesome at communicating about the repairs on my silverado. I will definitely be come back for all my maintenance and repair needs. More

by ADG1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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