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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.8
538 Reviews

538 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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January 17, 2025

I said 5 times “ I don’t need tire rotation” And they did it anyway More

by Lirsene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
Report | Print
Jan 22, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. I understand that you clearly communicated your preference regarding the tire rotation. I value your feedback and appreciate you bringing this to my attention. If you would like to discuss your experience further, please feel free to contact me at Diamond Chevrolet of San Bernardino. I'm here to help! Best, Israel Mora (909) 883-8833

January 13, 2025

Cool nice people that are patient,did everything they could to help me get my loan.They answered all of my questions. More

by Marcoguillen198522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Kubo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duc Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! We're thrilled to hear that our team at Diamond Chevrolet of San Bernardino was able to assist you with your loan and answer all your questions. We pride ourselves on providing excellent service and support to our customers. We look forward to seeing you again soon! Best, Israel Mora (909) 883-8833

January 13, 2025

Good customer service , very attentive service representative Definitely going back for my next appointment Close to home More

by petertorres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Jan 14, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! We're delighted to hear that you received attentive service at Diamond Chevrolet of San Bernardino. Your satisfaction and convenience are our top priorities. We look forward to seeing you for your next appointment! Best, Israel Mora (909) 883-8833

January 10, 2025

My experience was great I was in and out fast. The staff was really nice they communicated well and worked quickly to get my oil change done. More

by romerog2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady, Eddie Rodriguez
Report | Print
Jan 11, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for your wonderful feedback! We're thrilled to hear that your experience at Diamond Chevrolet of San Bernardino was great and that our staff provided excellent communication and service during your oil change. We appreciate your kind words and look forward to seeing you again for your next visit! Best, Israel Mora (909) 883-8833

January 09, 2025

Me hicieron una compostura de mi vehículo sin consultármelo y me cobraron mucho dinero solo por apretar unos tornillos un muy mal servicio More

by XAVIMLYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Brady, Eddie Rodriguez
Report | Print
Jan 12, 2025 -

Diamond Chevrolet of San Bernardino responded

Apreciamos que comparta detalles de su tiempo que pasó con nuestro concesionario. Le aseguramos que la satisfacción del cliente al 100% es nuestra máxima prioridad y nos gustaría tener la oportunidad de comprender mejor lo que sucedió. Comuníquese conmigo lo antes posible para que podamos resolver sus inquietudes. Sinceramente, Israel Mora (909) 883-8833

January 09, 2025

Thank you for your service and for providing an Uber so I could go to work. More

by rafaelarreola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady, Eddie Rodriguez
Report | Print
Jan 10, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! We're glad to hear that you appreciated our service and the Uber assistance. At Diamond Chevrolet of San Bernardino, we strive to ensure a great experience for our customers. We look forward to serving you again in the future! Best, Israel Mora (909) 883-8833

January 04, 2025

Always a pleasure when dealing with the service center. Everyone is always to nice. Although, I was sad to hear that Nathan had retired. I'm sure I will still receive the best service. Thanks! More

by SJWILSON1040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Rodriguez
Report | Print
Jan 05, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! We're thrilled to hear you have a great experience with our service center at Diamond Chevrolet of San Bernardino. We will surely miss Nathan, but we're committed to providing you with the same excellent service you’ve come to expect. We look forward to seeing you again soon! Best, Israel Mora (909) 883-8833

January 03, 2025

Like it and feel like in family and jobs get done quick. I'll recommend me to everybody More

by Omar mercado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady, Eddie Rodriguez
Report | Print
Jan 04, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for your wonderful review, Omar! We're thrilled to hear that you felt like part of the family here at Diamond Chevrolet of San Bernardino. Quick service is what we aim for, and we appreciate your willingness to recommend us to others. We can't wait to see you again! Best, Israel Mora (909) 883-8833

January 01, 2025

You guys never resolved my issue. I'm driving a traverse 2020 with check engine light on. Pathetic More

by Louieville909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Brady, Eddie Rodriguez
Report | Print
Jan 04, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. We understand your frustration regarding the check engine light on your 2020 Traverse. It's important to us that you receive the assistance you need. I encourage you to reach out to me directly at Diamond Chevrolet of San Bernardino so we can work to resolve this issue for you. Your experience is valuable, and we appreciate the opportunity to address your concerns. Best, Israel Mora (909) 883-8833

January 01, 2025

Worst experience “so called transmission expect “ there nothing expect about it . Took months to get my car back More

by vcardona0906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Brady, Eddie Rodriguez
Report | Print
Jan 04, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. I understand the frustration that can come from waiting a long time for your vehicle, especially regarding transmission issues. Your feedback is valuable as we strive to improve our services at Diamond Chevrolet of San Bernardino. If you would like to discuss your experience further, please feel free to contact me directly. I appreciate your feedback and hope to provide a better experience in the future. Best, Israel Mora (909) 883-8833

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