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Diamond Chevrolet of San Bernardino - Service Center
San Bernardino, CA
554 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
554 Reviews of Diamond Chevrolet of San Bernardino - Service Center
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June 19, 2025
Thank you for taking care of my baby in a timely manner. You guys are awesome You guys are awesome More
by judene106
Verified Customer
June 19, 2025
Employees are all friendly and helpful from checking in to paying for services ever time I go in to get my car service. to paying for services ever time I go in to get my car service. More
by SANDRA_A_ROMERO7559
June 18, 2025
Representatives have very poor communication, they dont answer phone calls, and they also dented my vehicle and dont want to take responsibility answer phone calls, and they also dented my vehicle and dont want to take responsibility More
by dman310
Employees Worked With
June 12, 2025
Bad service very negative attitude I buy 5 cars with them. But no more never them. But no more never More
by ROBERTOARTE71
Employees Worked With
Other Employees :
Alonso new guy. 0000000
June 11, 2025
First time back since purchasing car as had awful experience with sales and finance. Jermey in service was amazing from start to finishin. Would definitely recommend Diamond Chevrolet to all. Still experience with sales and finance. Jermey in service was amazing from start to finishin. Would definitely recommend Diamond Chevrolet to all. Still would not recommend sales and Finance team More
by Terence.sullivan
Employees Worked With
June 03, 2025
I was there for a brake inspection. Wile in the waiting area, the service advisor came in and explained the issue and the amount of time it would take. Wile in the waiting area, the service advisor came in and explained the issue and the amount of time it would take. More
by Alex
Employees Worked With
I do not remember his name but would give him 4 stars
June 03, 2025
Horrible customer service, lack of work performance, the mechanics just stand around talking to one another and make our wait time even longer than it should be, 3 1/2 hours of wait time for them to do a ma mechanics just stand around talking to one another and make our wait time even longer than it should be, 3 1/2 hours of wait time for them to do a maximum 20 min job? I say that because I saw it from the waiting room. I made an appointment for 9:15am and saw them start on my car at 11:45 and finish at 12:06pm. That’s very inconsiderate for their “valued customers “ . Never again will I go for an oil change here. And if you want to waste 3- 4 hours of your day for a simple oil change, then go ahead. There’s also a vendor that goes sales flavored water and food and they all went to purchase like if they didn’t have work to do. More
by dee.dee22
Employees Worked With
The younger mechanics
June 02, 2025
Jeremy was great to work with. Process was smooth. This service center is much better than the Chevy in Redlands Process was smooth. This service center is much better than the Chevy in Redlands More
by ADVANCE.AUDREY
June 02, 2025
Easy process, service writer was great and able to address my issues. Technician was good and vehicle was clean. address my issues. Technician was good and vehicle was clean. More
by jrcashion
Employees Worked With
