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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.8
516 Reviews

516 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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April 23, 2025

My family and I look for excellence in customer service the last person in the service department has been taking care of us More

by JOSDANVIC3
Recommend Dealer
Yes
Employees Worked With
Idr
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Apr 24, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! We're thrilled to hear that our service department has been providing you and your family with excellent customer service. At Diamond Chevrolet of San Bernardino, we strive to ensure every customer has a great experience. We look forward to serving you again in the future! Best, Israel Mora (909) 883-8833

April 23, 2025

Good service. No complaints on this appointment. Everything went good. Thank you for great customer service More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you so much, David, for your kind words! We're thrilled to hear that you had a positive experience with us at Diamond Chevrolet of San Bernardino. We appreciate your feedback and look forward to assisting you again in the future! Best, Israel Mora (909) 883-8833

April 21, 2025

It was expensive. But the car ran like new I will tell anyone who asks how good your service department is 10 More

by KEPAJONG
Recommend Dealer
Yes
Employees Worked With
Dr
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Apr 22, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! We're thrilled to hear that your car is running like new and that you’re satisfied with our service department at Diamond Chevrolet of San Bernardino. We appreciate your recommendation and look forward to assisting you again in the future! Best, Israel Mora (909) 883-8833

April 19, 2025

The dealership is run well Service got me in and out quickly. Special Thank you to Kyle in service. I will refer all my friends and family to the diamond Chevrolet.💎 More

by Frank Villalobos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Kubo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Gotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Israel Mora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Sharp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you, Frank, for your fantastic review! We’re thrilled to hear that you had a great experience at Diamond Chevrolet of San Bernardino and that Kyle in service was able to assist you efficiently. Your referrals mean a lot to us! We look forward to seeing you and your friends and family in the future. Safe travels! 💎 Best, Israel Mora (909) 883-8833

April 17, 2025

I had excellent friendly service. The waiting room was comfortable. Short waiting time for recall repair. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review, Mary! We’re thrilled to hear that you had an excellent experience with friendly service at Diamond Chevrolet of San Bernardino. It's great to know you found our waiting room comfortable and that your recall repair was completed in a timely manner. We appreciate your feedback and look forward to serving you again in the future! Best, Israel Mora (909) 883-8833

April 17, 2025

Diamond chevrolet always makes time,and space on their busy schedule , To get my truck in to be serviced, and was quick to fix my recall when i received it. I'm a older gentleman and have bought 5 differ More

by Another Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Kubo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Bomar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duc Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeramie Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mrs.Paula Garcia is always a true blessing, when behind the counter.
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Apr 18, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! We appreciate your loyalty to Diamond Chevrolet of San Bernardino over the years and are delighted to hear that we’ve consistently met your service needs. It’s our priority to ensure our customers, like you, have a smooth experience with service and recalls. We look forward to seeing you again for your next vehicle needs! Best, Israel Mora (909) 883-8833

April 17, 2025

Very bad service from advisor and manager team. I took my truck because was leaking water they charge 1,200.00 dollar and my car still leaking saying that they change some water hoses but I don't s More

by JULIOGAMARRO123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeramie Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Max Moreno
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us, Julio. I understand your frustration regarding the ongoing issue with your truck and the communication you received from our team at Diamond Chevrolet of San Bernardino. I appreciate your feedback and take your concerns seriously. Please reach out to me directly so I can discuss this with you further. Your satisfaction is important to us. Best, Israel Mora (909) 883-8833

April 17, 2025

After arrived for pick up made me wait 35 min nobody in front descktohelp me More

by cortezjhovany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeramie Diaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Max Moreno
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I understand that waiting 35 minutes without assistance is frustrating, and I appreciate you bringing this to our attention. Please feel free to contact me directly at your convenience so I discuss this with you further and learn more about your experience. Your experience is important to us, and we strive to ensure every customer receives prompt support. Best, Israel Mora (909) 883-8833

April 16, 2025

Very good service, a very attentive team and convenient close to home. Definitely I will take my vehicle there again More

by BAMILLAN20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your amazing feedback! We're thrilled to hear that you had a great experience with our attentive team at Diamond Chevrolet of San Bernardino. We appreciate your support and look forward to assisting you with your vehicle again in the future! Best, Israel Mora (909) 883-8833

April 14, 2025

Always the best customer service Everyone so fiendly and professional that's the reason I always return to do all my services at Diamond Chevrolet More

by Alejandro Ontiveros
Recommend Dealer
Yes
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Apr 15, 2025 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words, Alejandro! We're thrilled to hear that you consistently receive the best customer service at Diamond Chevrolet of San Bernardino. Our team takes pride in being friendly and professional, and we appreciate your loyalty. We look forward to serving you again for all your future service needs! Best, Israel Mora (909) 883-8833

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