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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.8
562 Reviews

562 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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September 19, 2024

Quick recall service, in and out in 45 minutes. Very good service, Thanks very much. More

by MALROODE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Eddie Brady
Report | Print
Sep 21, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! I'm thrilled to hear that you had a quick recall service experience at Diamond Chevrolet of San Bernardino. Your satisfaction is our priority, and I appreciate your feedback. I look forward to serving you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 16, 2024

Very professional and I like the service I’ll be back very soon for my next check up until then take care and thanks a lot More

by CEDRICSTEWARTSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
Report | Print
Sep 18, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I'm thrilled to hear that you appreciated the professional service at Diamond Chevrolet of San Bernardino. I look forward to seeing you again for your next check-up. Until then, take care and thank you for choosing us! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 13, 2024

I took my truck for an oil change. The mechanic didn't do a good job. He double gasket in my oil filter when I got home. It cost me over $500 cleaning. Bill cost me a day's work and I More

by buck1hunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Rodriguez, David Taylor
Report | Print
Sep 17, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. I understand the frustration you've had with the oil change on your truck at Diamond Chevrolet of San Bernardino, especially with the subsequent issues you faced. It's important to me that our customers feel heard and valued. I appreciate your feedback and want to assure you that I take these matters seriously. If you would like to discuss this further, please reach out to me directly so I can work towards a resolution that meets your needs. Thank you again for your input, and I hope to have the opportunity to improve your experience in the future. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 12, 2024

Friendly, clean waiting room, everything was explained in language I could understand, very professional, didn’t pressure me for additional work but explained what needed to be done but could be done at a la More

by Carolyn.covey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady
Report | Print
Sep 13, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for your wonderful review! We at Diamond Chevrolet of San Bernardino are thrilled to hear that you had such a positive experience in our clean and comfortable waiting room. It's great to know that our team's professionalism and clear communication made a difference for you. We pride ourselves on providing a relaxed environment, so I appreciate you mentioning the free refreshments and entertaining TV shows. I look forward to welcoming you back for your future service needs! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 09, 2024

Good service excellent work. I will recommend to all my peers. Thank you have a great day. More

by JMeno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Sep 11, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! We're thrilled to hear that you received good service and excellent work at Diamond Chevrolet of San Bernardino. Your recommendation means a lot to us. We look forward to serving you and your peers in the future. Have a wonderful day! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 07, 2024

Its was fast and easy to make the apt. Thank you for your great service More

by JANEAN.AYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Eddie Brady, Eddie Rodriguez, David Taylor
Report | Print
Sep 10, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! I'm thrilled to hear that your appointment process was fast and easy and that you had a great experience with us. At Diamond Chevrolet of San Bernardino, I always strive to provide top-notch service. I look forward to seeing you again soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 05, 2024

Terrible customer service and communication . Called an hour before they closed to see if my truck was finished getting serviced and I couldn’t get ahold of anyone in the service department or a More

by nathanparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke
Report | Print
Sep 06, 2024 -

Diamond Chevrolet of San Bernardino responded

Our team has acknowledged this review.

September 03, 2024

Great service and quick Everyone so nice make me feel like home one out 10 a 9 More

by juangarcia1350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Eddie Brady, Eddie Rodriguez, David Taylor
Report | Print
Sep 05, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your review! We appreciate your feedback and are glad to hear that you felt at home with us at Diamond Chevrolet of San Bernardino. Our team strives to provide quick and friendly service, and it's wonderful to know we met your expectations. If there's anything we can do to achieve that perfect 10, please feel free to reach out. We look forward to serving you again! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 02, 2024

I appreciate the hard work they do on my car. They make sure it is done right which makes me feel safe on the highway. Thank you. More

by Rankes@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, David Taylor
Report | Print
Sep 04, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for your wonderful review! I truly appreciate your kind words and I am delighted to know that you feel safe on the highway after our team at Diamond Chevrolet of San Bernardino has taken care of your car. Your satisfaction is our priority, and I look forward to assisting you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

September 01, 2024

Excellent work pride in what they do great prices friendly employees. I highly recommend diamond Chevrolet More

by lorriesanchez13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department , Nathan Cooke
Report | Print
Sep 04, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I appreciate your kind words about our team and the service at Diamond Chevrolet of San Bernardino. It's fantastic to hear that you feel confident recommending us. I look forward to seeing you again soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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