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Diamond Chevrolet of San Bernardino - Service Center

San Bernardino, CA

3.8
525 Reviews

525 Reviews of Diamond Chevrolet of San Bernardino - Service Center

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April 23, 2024

Really fast oil change! Efficient customer service reps and mechanics. Friendly, clean and great environment. More

by MARTIN34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Apr 25, 2024 -

Diamond Chevrolet of San Bernardino responded

Martin, we are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 20, 2024

Customer service & Eddy were great! But service was awful. My truck was there for months! More

by esteban.cervantes09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed-Eddy
Report | Print
Apr 23, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing this review regarding your experience with us, Esteban. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 20, 2024

Took my truck in for an Oil Change and they returned it without the tire sensors, now they want me to pay $240 for each. More

by MFILIBERTO38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke
Report | Print
Apr 23, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. Here at Diamond Chevrolet of San Bernardino, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 19, 2024

Again Nathan Cooke came through and quickly took care of my oil change. He is such a great person, always with a smile on his face and the customer service is outstanding! I switched from crappy Rotolo Chev More

by gotitadekrystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Apr 22, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you so much for your feedback! I'm so glad you received such excellent service during your visit to Diamond Chevrolet of San Bernardino. Making sure our guests are taken care of is our biggest priority and hearing that we accomplished that lets me know we’re headed in the right direction. I hope you’ll keep us in mind for the future so we can take care of you again! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 19, 2024

Friendly, helpful staff. Best customer service. Im glad i switched to this dealer. My 2nd time going and it was fast. More

by k1ttk9tt.vg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Apr 22, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I'm so thankful that your time with us was well spent. Please feel free to reach out to me with any questions or future auto needs, as I am always here to help. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 18, 2024

This is the chevy dealership that does all the maintenance on our new car. They are fast, knowledgeable and reliable. They keep us on the road without breaking the bank. More

by MICHELLENMILLER1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Apr 19, 2024 -

Diamond Chevrolet of San Bernardino responded

Michelle, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 18, 2024

Outstanding completion of my service needed. I was very pleased that it only took a day to get my vehicle back. My 2022 Tahoe was turn to me in great condition. More

by CHULLA1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Apr 19, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your review! We're glad to hear that you had a positive experience with our service team and that your vehicle is running smoothly. Please let us know if you have any questions about the work that was done. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 17, 2024

This visit was very welcoming and very Professional I enjoyed having to go in the clean customer waiting room even had a cup of coffee the service manager Joe came out with Nate to welcome my business More

by LisaM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lopez, Nathan Cooke
Report | Print
Apr 19, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for providing this amazing feedback, Lisa! Our team really appreciates your comments and I hope that you will visit us again soon! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 16, 2024

Provide great customer service to me and my vehicle. Eddie is great very personable and willing to help me in any way he possibly can. More

by Kreshena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Brady
Report | Print
Apr 18, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for taking the time to leave us this feedback. Your review gives me the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let me know if I can help you with anything else, thanks! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 16, 2024

Great service. They were fast and even made sure all my recall work was completed without me asking. More

by kgrehm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke, Gabriel Pulido
Report | Print
Apr 18, 2024 -

Diamond Chevrolet of San Bernardino responded

At Diamond Chevrolet of San Bernardino, our number one goal is customer satisfaction. I train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and I hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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